Coach Sales Associate

Chicago • USA

Tuesday, March 3, 2026

Coach, a leading name in luxury fashion, is part of Tapestry, Inc., a global house of brands that also includes Kate Spade and Stuart Weitzman. Tapestry, Inc. is committed to fostering a diverse and inclusive workplace, offering equal opportunities and affirmative action in all employment decisions. Coach is renowned for its dedication to craftsmanship and innovation, providing employees with a dynamic environment that encourages growth and creativity.

1. Uphold Coach's Service and Selling Models to drive sales and customer satisfaction.
2. Create and implement personal sales strategies in collaboration with the management team.
3. Maintain awareness of personal and store metrics, and develop strategies to achieve performance goals.
4. Act as a brand ambassador, demonstrating Coach's Selling and Service expectations.
5. Adapt to changes in the local market and support the execution of local sales strategies.
6. Build and maintain productive relationships with customers through personalized experiences.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Support store operations, including inventory management and visual merchandising.
9. Process customer transactions efficiently, including purchases, returns, and exchanges.
10. Foster a team-oriented environment and collaborate effectively with colleagues.

1. 1-3 years of sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build lasting relationships.
2. Excellent interpersonal and communication skills.
3. Ability to learn quickly and adapt to new challenges.
4. Creativity in developing sales strategies and solutions.
5. Proficiency in using technology for sales and clienteling efforts.

1-3 years of previous sales experience in a luxury retail environment is preferred.

High school diploma or equivalent; college degree preferred.

Employees enjoy a supportive work environment with opportunities for professional development and growth within the company.

Coach fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the workplace. The company values teamwork, collaboration, and a commitment to excellence, creating an environment where employees can thrive and contribute to the brand's success.