Coach Retail Training and Development Manager

Seoul • South Korea

Monday, November 17, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative designs. As part of the Tapestry, Inc. conglomerate, Coach benefits from a rich heritage of expertise and a commitment to fostering creativity and excellence. Tapestry, Inc. is a global house of brands that embraces the exploration of individuality and the pursuit of innovation.

1. Develop and implement comprehensive training programs for retail staff to enhance customer service and sales performance.
2. Collaborate with store managers to identify training needs and create tailored development plans.
3. Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
4. Lead and mentor a team of training specialists to ensure consistent delivery of training initiatives.
5. Coordinate with cross-functional teams to align training programs with company objectives and brand standards.

1. Bachelor's degree in Business, Education, or a related field.
2. Proven experience in retail training and development, preferably within the luxury fashion sector.
3. Strong leadership and team management skills.

1. Excellent communication and presentation skills.
2. Ability to design and implement effective training programs.
3. Proficiency in data analysis and performance metrics.

A minimum of 5 years of experience in retail training and development, with at least 2 years in a managerial role.

Bachelor's degree in Business, Education, or related field.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Coach fosters a dynamic and inclusive workplace culture that values creativity, collaboration, and continuous learning. The company is dedicated to empowering its employees and promoting a culture of excellence and innovation.