Chloé Sales and Fashion Advisor

Chloé is a renowned luxury fashion brand known for its elegant and sophisticated designs. As part of the Richemont group, Chloé is committed to providing exceptional customer experiences and fostering long-term relationships with its clientele.

1. Act as a brand ambassador for Chloé, welcoming guests into the Chloé family.
2. Develop and maintain long-term customer relationships.
3. Provide exceptional customer service and achieve CRM objectives.
4. Implement personalized communication campaigns and utilize clienteling tools.
5. Collect and record customer data and qualitative information.
6. Utilize omnichannel services to enhance sales performance.
7. Participate in training and commercial activities set by management.
8. Ensure the boutique is impeccably maintained and support colleagues and managers.
9. Inform management of necessary structural repairs to maintain a luxurious environment.
10. Apply store management guidelines and participate in inventories.
11. Support post-sale customer service and ensure impeccable after-sales service.
12. Comply with Richemont's established policies and standards.

1. Entrepreneurial spirit with a focus on excellence and creativity.
2. At least one experience as a Sales Advisor in luxury or high-end retail.
3. Proficiency in English, both spoken and written.

1. Strong customer relationship management skills.
2. Ability to provide exceptional customer service.
3. Familiarity with omnichannel sales strategies.
4. Attention to detail in maintaining store standards.
5. Effective communication and interpersonal skills.

At least one experience as a Sales Advisor in luxury or high-end retail.

The role is based in Paris, a hub of fashion and luxury. Chloé values creativity, excellence, and a positive impact, fostering a convivial and entrepreneurial workplace culture.