Chloé Stylist

Chloé, a distinguished brand within the Richemont Group, is renowned for its dedication to luxury and craftsmanship. Richemont Americas is committed to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees. The company is dedicated to nurturing creativity and excellence, ensuring a dynamic and supportive environment for all its staff.

1. Deliver exceptional customer service and develop long-term client relationships.
2. Engage in personalized outreach campaigns and utilize clienteling tools to achieve CRM targets.
3. Capture and maintain comprehensive client data, focusing on VVICs and VICs.
4. Utilize omnichannel services to enhance sales and achieve individual and store KPIs.
5. Participate in training and commercial activities to support business performance.
6. Ensure a pristine store environment and adhere to operational guidelines.
7. Support after-sales service and follow up with clients to ensure satisfaction.
8. Comply with Richemont policies and standards.

1. Strong customer service and relationship-building skills.
2. Proficiency in CRM and clienteling tools.
3. Ability to work collaboratively in a team-oriented environment.
4. Knowledge of omnichannel retail strategies.
5. Attention to detail and commitment to maintaining a luxurious store environment.

Prior experience in luxury retail or a similar customer-facing role is preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and volunteer days off.

Richemont Americas is dedicated to creating a workplace that embraces diversity and inclusion, fostering an environment where creativity and knowledge thrive. The company values work-life balance and encourages employees to engage with their communities.