Chloé Retail Training Partner

Taipei • Taiwan

Monday, April 14, 2025

Chloé, a distinguished brand within the luxury fashion industry, is renowned for its commitment to elegance and sophistication. As part of a larger conglomerate, Chloé benefits from a robust support network and a rich heritage in fashion excellence. The brand is dedicated to fostering a dynamic and inclusive work environment, offering its employees opportunities for growth and development within the global luxury market.

1. Collaborate with retail and wholesale partners to ensure the delivery of Chloé's service standards across all boutiques in Taiwan.
2. Develop personalized coaching plans for boutique sales associates to enhance customer experiences.
3. Provide comprehensive feedback to boutique managers and sales associates to ensure effective implementation of training and coaching plans.
4. Utilize existing training tools and develop new resources to meet market needs, including brand content and customer service techniques.
5. Conduct regular training sessions across the APAC region, focusing on boutique ambassadors.
6. Evaluate sales techniques and customer service levels, and formulate action plans for improvement.
7. Coordinate with Mystery Shopping and Voice of Client initiatives to assess training needs.
8. Optimize and manage the training budget, ensuring adherence to financial guidelines.
9. Work closely with the regional training team to launch and adapt training initiatives as necessary.

1. Minimum of 5 years of experience as a trainer in the retail, luxury, or hospitality industry, with a preference for womenswear training.
2. Proven track record in enhancing sales techniques for boutique staff.

1. Strong interpersonal and communication skills.
2. Ability to work independently and persistently achieve business unit goals.
3. Fluency in Mandarin and English.
4. Proficiency in MS Office and Photoshop.

A minimum of 5 years in a training role within the retail, luxury, or hospitality sectors, with a focus on sales technique enhancement.

Chloé offers a vibrant work environment with opportunities for professional growth and development within the luxury fashion industry.

Chloé is committed to creating an inclusive and dynamic workplace culture that values creativity, innovation, and collaboration. Employees are encouraged to contribute to the brand's legacy of excellence and to grow within a supportive and inspiring environment.