Cheval Blanc Guest Service Manager

Mahé • Seychelles

Wednesday, January 15, 2025

Cheval Blanc, a distinguished name in the luxury hotel industry, is nurtured by the LVMH Moët-Hennessy Louis Vuitton Group. The brand is renowned for its modern and personalized approach to hospitality, offering guests an unparalleled Art of Emotion. With properties in exclusive locations such as Courchevel, the Maldives, St-Barth, St-Tropez, and Paris, Cheval Blanc continues to expand its international presence, with a new opening planned in the Seychelles. The company prides itself on its entrepreneurial spirit, meticulous attention to detail, and a haute couture approach to service.

1. Oversee the smooth and efficient operation of the Front Office department.
2. Ensure all Majordome and guest services meet the Maison's standards.
3. Maximize sales and guest satisfaction through exemplary service.
4. Lead by example and maintain high standards of service.
5. Mentor and motivate a diverse team of Ambassadeurs.

1. Bachelor’s degree or Diploma in Hospitality or related field.
2. Minimum of 2 years of significant experience in a hotel environment.

1. Proficiency in property management software such as Opera and Material Control.
2. Strong leadership and mentoring abilities.
3. Excellent command of Microsoft Office, particularly Excel.
4. Deep understanding of luxury service standards.
5. Strong decision-making and problem-solving skills.
6. Ability to foster a positive and inclusive work culture.
7. Excellent organizational skills and attention to detail.
8. Fluency in English, with proficiency in additional languages being advantageous.

A minimum of 3 years of experience in a relevant role within the hotel industry is required.

Bachelor’s degree or Diploma in Hospitality or related field.

Opportunity to work in a prestigious luxury hotel environment with potential for professional and personal growth.

Cheval Blanc fosters a culture of excellence, creativity, and genuine kindness. The company is committed to touching the hearts of its guests and employees alike, encouraging personal and professional development in a supportive and inclusive environment.