Cheval Blanc Sales Associate

Cheval Blanc, a distinguished brand under the LVMH group, is renowned for delivering a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its presence to prestigious locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. The brand is committed to nurturing talent and offering opportunities for personal and professional growth within its esteemed establishments.

1. Greet guests at the point of sale with elegance and courtesy.
2. Master the commercial pitch of products and services to contribute to the revenue growth of Café Maxime Frédéric at Louis Vuitton.
3. Ensure the aesthetic appeal and cleanliness of the sales area.
4. Remain available, welcoming, and responsive to guest requests.
5. Apply Cheval Blanc Paris and Café Maxime Frédéric at Louis Vuitton's service and sales techniques.
6. Advise guests to ensure their complete satisfaction throughout the service using appropriate vocabulary and product knowledge.
7. Present products in accordance with established standards: presentation, packaging, and delivery of purchases.
8. Handle order taking, follow payment procedures, and verify billing.
9. Contribute to guest loyalty and maximize additional sales.
10. Participate in inventory and restocking of the sales area, demonstrating reactivity and proactivity to maintain high service quality.
11. Facilitate internal communication within the service.
12. Adhere to hygiene and safety regulations.
13. Report any 'abnormal' situations regarding safety or potential accidents involving guests or colleagues to management.

1. Knowledge of HACCP hygiene standards.
2. Familiarity with luxury hospitality or dining environments.

1. Excellent interpersonal skills and strong representational potential.
2. Exceptional customer service and hospitality skills, with courtesy and tact.
3. Availability, flexibility, and adaptability.
4. Precision, organization, and attention to detail.
5. Empathy, anticipation, and proactive problem-solving.
6. Team spirit.
7. Desire to learn and progress in the hospitality/dining industry.
8. Proficiency in English (written and spoken) is mandatory.
9. Mastery of a third language is appreciated (Arabic, Russian, Chinese, Portuguese).

A minimum of 3 years of significant service experience in an establishment of similar standing is required.

The position offers a stimulating and pleasant work environment, a 13th-month salary after one year of service, 50% reimbursement of health insurance, access to LVMH private sales after six months, numerous internal training opportunities, social worker support, secure bicycle and scooter parking, an Uber business account for late-night commutes, 90% reimbursement of transport passes, provided and laundered uniforms, meals at the staff restaurant, and potential for internal mobility within Cheval Blanc or LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the unique potential of each talent, offering the keys to personal and professional fulfillment. The company fosters an environment that encourages ambition, surprise, and shared joy, valuing its ambassadors and promoting a culture of excellence and innovation.