Chanel Boutique Director

London UK

Wednesday, January 29, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and commitment to craftsmanship. As part of the illustrious global conglomerate, Chanel offers a unique opportunity to work within a prestigious environment that values innovation, creativity, and excellence. The brand is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress, ensuring that each team member's unique perspective enhances the diversity and effectiveness of the organization.

1. Set the strategic vision for the boutique, aligning with global fashion strategies and ensuring commercial success.
2. Lead and inspire a team of over 100 employees across multiple boutiques, including fashion, watch and fine jewellery, and aftersales.
3. Cultivate strong relationships with clients and stakeholders, enhancing the client journey and experience.
4. Drive brand equity and desirability through a deep understanding of luxury market trends and fashion sensibility.
5. Foster a collaborative and innovative team environment, empowering management to achieve retail excellence.
6. Develop and implement client strategies to ensure exceptional client experiences and engagement.
7. Manage resources effectively, ensuring agility and flexibility in a dynamic retail environment.
8. Recognize and nurture talent, anticipating future capability needs and fostering a growth mindset.

1. Proven leadership experience in luxury retail, preferably within a multi-boutique environment.
2. Strong understanding of the luxury market and fashion industry.
3. Demonstrated ability to drive commercial success and brand equity.
4. Experience in managing large teams and complex business operations.

1. Strategic vision and foresight in business development.
2. Exceptional leadership and team management skills.
3. Strong relationship-building and client engagement abilities.
4. Advanced fashion sensibility and commercial acumen.
5. Ability to foster a collaborative and innovative work environment.

Extensive experience in luxury retail management, with a focus on leading large teams and driving business growth.

Bachelor's degree in Business, Fashion, or a related field is preferred.

Chanel offers a comprehensive benefits package designed to support employees' professional and personal lives. Benefits include private medical insurance, pension plans, life assurance, retail discounts, arts and culture ticket discounts, and exclusive Chanel product discounts. Additionally, employees have access to mental wellbeing support and recognition programs.

Chanel is committed to creating an inclusive culture that values personal growth and collective progress. The company believes in the uniqueness of each individual, enhancing team diversity and effectiveness. Chanel encourages applications from diverse backgrounds, valuing the perspectives and experiences that each candidate can bring.