Celine

Store Director

CELINE is a fast-growing French and Leather-Goods Couture House that is part of the LVMH group. The company aims to become one of the most iconic luxury brands worldwide, seeking enthusiastic, passionate, and agile individuals to thrive in a demanding environment.

1. Partner with Senior Management to create the vision and tone for the store while driving a successful and profitable business.
2. Serve as a proactive mentor, teacher, and problem solver.
3. Instill a collaborative team-oriented relationship among the categories.
4. Organize activities, meetings, and priorities for the store and each category.
5. Monitor sales performance weekly by category.
6. Develop and evolve staffing models to align employee scheduling with store traffic.
7. Analyze Mystery Shop reports and CRM strategy performance.
8. Provide input on Front of House/Back of House opportunities to improve customer experience.
9. Identify and develop relevant trainings for selling RTW & Shoes.
10. Mentor and coach Assistant Store Director, Department Managers & Assistant Operations Manager.
11. Use Retail Pro for inventory management.
12. Maintain business reports and relationships with corporate and regional offices.
13. Manage full Profit and Loss responsibility for the store.
14. Implement retention initiatives and collaborate with Human Resources.
15. Responsible for staffing and recruiting functions.
16. Provide systematic induction and follow-up for new staff.
17. Identify training needs and implement regular training sessions.
18. Propose and develop event formats in cooperation with Senior Management and Marketing.
19. Adhere to Grooming and Styling standards.
20. Ensure key documents are kept in store and manage staff schedules.
21. Develop and empower associates to achieve sales objectives.
22. Assist in resolving customer issues and support sales staff.

1. Minimum of 10 years of managerial experience in a luxury retail setting.
2. Experience in flagship or high-profile store management preferred.
3. Multi-store management experience is a plus.

1. Action oriented and results driven.
2. Ability to motivate others and build effective teams.
3. Customer service oriented.
4. Community and client involvement.
5. Social perceptiveness.
6. Proficiency in mediating and resolving issues.
7. Problem-solving skills.
8. Strong oral and written communication skills.

Minimum 10 years of managerial experience in a luxury retail setting with emphasis on general store management.

The compensation for this position ranges from $135,000 - $165,000 annually, depending on the candidate’s relevant skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

CELINE is committed to providing an inclusive environment of mutual respect, welcoming diversity, and ensuring all employees feel included, developed, and heard. The position is based in the SoHo boutique located in New York, NY.