Celine Sales Associate

Sydney • Australia

Tuesday, January 28, 2025

CELINE, a distinguished French Leather-Goods and Couture House, epitomizes elegance and authentic luxury through its sophisticated and timeless collections. As a part of the esteemed LVMH conglomerate, CELINE is driven by a strong artistic and holistic vision, aspiring to be one of the most iconic luxury brands globally. The brand seeks individuals who are agile, passionate, and authentic, eager to thrive in a highly creative and challenging environment.

1. Deliver exceptional client service in alignment with CELINE's selling ceremony.
2. Expand the local client network and convert prospective clients.
3. Cultivate lasting relationships with clients by understanding their desires and providing memorable service beyond the sales process.
4. Maintain and update client information to retain existing clients and identify new high-potential clients.
5. Communicate with key clients through various channels to arrange appointments and share collection information.
6. Meet or exceed individual and store sales targets and achieve all sales associate KPIs and CRM requirements.
7. Focus on cross-selling and up-selling across all product categories.
8. Monitor physical inventory and inform management about product replenishment needs.
9. Assist in maintaining visual merchandising standards as directed.
10. Ensure proficient and accurate use of POS systems and participate in inventory counts and goods receptions.
11. Maintain store functionality and adhere to stock room guidelines.
12. Foster open, positive, and constructive communication with team members.

1. Minimum of 2 years of experience in retail, sales, or hospitality.
2. Experience in the luxury or fashion industry is advantageous, particularly in clientele management.

1. Empathy and attentiveness to customer needs.
2. Exemplary advisory abilities and a strong sense of customer service.
3. In-depth knowledge of products and craftsmanship.
4. Results-driven with the ability to meet deadlines.
5. Strong teamwork spirit and proactive attitude.
6. High level of selling and CRM skills.
7. Effective time management.
8. Ability to share knowledge and skills with team members.

A minimum of 2 years of experience in retail, sales, or hospitality, with a preference for experience in the luxury or fashion sector.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to providing equal opportunities to all applicants.

CELINE fosters a culture of inclusivity and mutual respect, emphasizing diversity and ensuring that all employees feel valued and heard. The brand is committed to preventing discrimination and providing equal opportunities, recognizing all types of talent and singularities.