Celine Department Manager

CELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, with the ambition to become one of the most iconic luxury brands worldwide.

1. Manage staff, merchandise, and customer experience.
2. Achieve sales objectives and maintain high operational and merchandising standards.
3. Build and develop highly motivated teams.
4. Meet sales goals set by Corporate Merchandising and Director of Stores.
5. Lead sales team to provide high-quality customer service.
6. Coordinate client relationship resources.
7. Manage floor supervision to improve sales results.
8. Develop events to grow customer base.
9. Maintain high customer service standards.
10. Assist sales associates with customer service issues.
11. Empower associates to make customer service decisions.
12. Ensure positive results on Mystery Shop Scores.
13. Utilize POS system for inventory management.
14. Partner with logistics and product team for appropriate assortment.
15. Provide monthly business reports.
16. Coordinate follow-up and paperwork accurately.
17. Ensure staff proficiency in POS systems.
18. Meet inventory accuracy and shrink requirements.
19. Partner with Visual Manager for department merchandising standards.
20. Support Visual Merchandising in planning and implementing visual environment.
21. Develop and empower staff through goal setting and meetings.
22. Recruit candidates for department roles.
23. Supervise personnel and implement company policies.
24. Identify and develop growth potential of staff members.
25. Identify training needs and implement regular training.

1. Business School, University degree, or equivalent experience.
2. Minimum of 6 years of experience in a retail setting with emphasis on operations, store management, or office administration, preferably in a luxury setting.
3. Computer literate and able to learn and use various software packages.

1. Client books preferred.
2. Desire to work in retail with a focus on management.
3. Passion for luxury products and design appreciation.
4. Action-oriented and result-driven.
5. Proficiency in resolving issues or concerns.
6. Strong oral and written communication skills.
7. Customer service oriented.
8. Ability to work a flexible schedule including evenings, weekends, and holidays.
9. Foreign languages a plus.

Minimum of 6 years in a retail setting with emphasis on operations, store management, or office administration, preferably in a luxury setting.

Business School, University degree, or equivalent experience.

The compensation ranges from $100,000 to $130,000 annually, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.

CELINE is committed to an inclusive environment of mutual respect, welcoming diversity where all employees feel included, developed, and heard. The workplace is located at 3333 Bristol St Suite 2240, Costa Mesa, CA 92626.