Celine Department Manager

Costa Mesa • USA

Monday, December 16, 2024

CELINE, a distinguished French couture house renowned for its fashion and leather goods, operates under the esteemed LVMH group. As a rapidly expanding luxury brand, CELINE is committed to becoming a global icon in the luxury sector. The company values passionate, dynamic individuals who thrive in a challenging and fast-paced environment.

1. Oversee the management of staff, merchandise, and customer experience within the department.
2. Achieve sales objectives and maintain high operational and merchandising standards.
3. Lead and motivate sales teams to deliver exceptional customer service and maximize sales results.
4. Coordinate client relationship resources to enhance customer assistance.
5. Develop events and incentives to expand the customer base, focusing on local market growth.
6. Ensure the highest degree of customer service is maintained daily.
7. Empower associates to make customer service decisions and resolve issues proactively.
8. Utilize POS systems effectively for inventory management and sales tracking.
9. Collaborate with logistics and product teams to ensure appropriate product assortment.
10. Prepare monthly business reports and maintain communication with corporate and other stakeholders.
11. Partner with the Visual Manager to uphold department merchandising standards.
12. Recruit and develop staff, fostering growth and succession planning.
13. Implement company policies and manage disciplinary actions appropriately.

1. Minimum of 6 years of experience in retail operations, store management, or office administration, preferably in a luxury setting.
2. Business School, University degree, or equivalent experience.

1. Strong client book management skills preferred.
2. Passion for luxury products and design appreciation.
3. Action-oriented and result-driven approach.
4. Proficiency in conflict resolution and issue mediation.
5. Excellent oral and written communication skills.
6. Customer service orientation.
7. Flexibility to work evenings, weekends, and holidays as needed.

A minimum of 6 years in retail operations, store management, or office administration, with a focus on luxury settings.

Business School, University degree, or equivalent experience.

Annual salary ranging from $100,000 to $130,000, dependent on skills and experience.

Comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

CELINE fosters an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants, celebrating diverse talents and singularities.