Bvlgari Marketing and Client Development Project Manager

Paris • France

Tuesday, April 15, 2025

Bulgari, a prestigious Italian jeweler founded in 1884, epitomizes Italian excellence and stands as a prominent figure in the luxury sector. As part of the LVMH Group, Bulgari extends its influence beyond jewelry and watches to include fragrances, accessories, and hospitality. Renowned for its commitment to excellence, enthusiasm, and passion, Bulgari offers a dynamic environment for professionals seeking to contribute to its global success.

1. Define and develop the marketing strategy and plan for retail, wholesale, and omnichannel, including e-commerce, in collaboration with the Trade Marketing & Event Project Manager.
2. Act as a coordinator, supporting and challenging boutique and merchandising teams in implementing plans and activations.
3. Support and challenge multi-brand partners in executing support operations alongside the Wholesale Director.
4. Manage marketing budgets in collaboration with the Trade Marketing & Event Project Manager and the N+1, including expense tracking, budget planning, and financial liaison.
5. Develop, implement, and monitor e-commerce actions.
6. Create strategies for recruitment and loyalty programs.
7. Design and lead an innovative annual event plan, coordinating all aspects of event execution and measuring outcomes.
8. Develop and execute client relationship improvement plans, focusing on O2O experiences to drive business growth.
9. Support retail network in client development requests and foster clienteling synergies with Bulgari Hotel and other partners.
10. Develop and implement CRM strategies for the entire boutique network, including annual action plans aligned with retail strategy.
11. Implement CRM challenges to enhance client and prospect performance, managing CRM plan deployment and daily actions.
12. Train retail teams to enhance client experience using clienteling tools and collaborate with the Training team to develop tailored programs.

1. Passion for marketing and operational deployment.
2. Comfortable with CRM and budget management.
3. Creativity and excellence in execution and organization.
4. Team-oriented with a collaborative spirit.
5. 360-degree vision.
6. Bachelor's degree in business with a marketing specialization.
7. Rigorous, agile, and flexible.
8. Experience in managing multiple projects with strong initiative.
9. Positive attitude towards change.
10. Expertise in the luxury sector with a minimum of 5 years of experience.
11. Fluent in English; Italian is a plus.
12. Proficiency in Microsoft Office Suite.

1. Strategic marketing planning
2. Budget management
3. CRM strategy development
4. Event planning and execution
5. Client relationship management
6. Data analysis and KPI measurement
7. Team training and development
8. Multilingual communication

A minimum of 5 years of experience in the luxury sector is required, demonstrating expertise in marketing and client development.

Bachelor's degree in business with a specialization in marketing.

Based in the prestigious Place Vendôme, offering a dynamic and collaborative work environment within a leading luxury brand.

Bulgari fosters a culture of excellence, enthusiasm, and passion, encouraging a collaborative and innovative work environment. As part of the LVMH Group, Bulgari values teamwork and collective success, providing opportunities for professional growth and development within the luxury industry.