Bvlgari Client Advisor & Sales Support

Bvlgari, founded in 1884, is a distinguished Italian jeweler renowned for epitomizing Italian excellence and stands as a prominent figure in the luxury sector. As part of the LVMH group, Bvlgari has expanded its influence globally, with a diverse portfolio that includes jewelry, watches, fragrances, accessories, and hospitality. The brand is driven by a commitment to excellence, enthusiasm, and passion.

1. Provide exceptional customer service and sales for Bvlgari products, both in-store and at other Group locations.
2. Participate in exhibitions and sales events organized by Bvlgari Group stores.
3. Manage stock operations and participate in inventory counts according to established procedures.
4. Oversee after-sales service activities, ensuring high-quality standards.
5. Conduct sales administration tasks, including database management and transaction verification.
6. Perform additional store activities as directed by management and company procedures.
7. Receive and inspect merchandise, process purchase transactions, and label products appropriately.
8. Maintain store orderliness and cleanliness.
9. Coordinate with head office teams.
10. Adhere to store security protocols.

1. Proven experience in luxury retail sales, ideally in jewelry or watchmaking.
2. Strong product sensitivity and ability to handle complex products.
3. Commitment to excellence in customer service.
4. Expertise in sales techniques.
5. Excellent interpersonal skills.
6. Teamwork orientation.
7. Impactful presence, dynamism, flexibility, integrity, and organizational skills.
8. Fluency in French and English; knowledge of a third language is advantageous.

1. Customer service excellence
2. Sales expertise
3. Interpersonal communication
4. Team collaboration
5. Organizational skills
6. Multilingual proficiency

A minimum of 3 years of successful experience in luxury retail sales, preferably within the jewelry or watchmaking sectors.

The position offers opportunities for career advancement within the prestigious Bvlgari brand, part of the LVMH group.

Bvlgari fosters a culture of excellence, innovation, and passion, encouraging employees to thrive in a dynamic and luxurious environment. As part of the LVMH family, Bvlgari provides a collaborative and supportive workplace where creativity and dedication are highly valued.