Bottega Veneta Training Manager
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its exceptional craftsmanship and innovative design. As part of the illustrious Kering Group, Bottega Veneta benefits from the support and resources of a global leader in luxury, fostering an environment that values creativity, diversity, and sustainability. The brand is committed to nurturing talent and providing opportunities for professional growth within a dynamic and inclusive workplace.
- Develop and implement customer-centric initiatives and excellence programs to optimize sales processes and enhance customer satisfaction.
- Design and deliver comprehensive training programs for retail employees to improve selling techniques and customer service skills.
- Collaborate with store management to identify training needs and tailor programs accordingly.
- Monitor and evaluate the effectiveness of training programs, making adjustments as necessary to ensure continuous improvement.
- Stay abreast of industry trends and best practices to incorporate into training strategies.
- Proven experience in training and development within the luxury retail sector.
- Strong understanding of sales processes and customer service excellence.
- Ability to design and implement effective training programs.
- Excellent communication and presentation skills.
- Strong organizational and project management abilities.
- Proficiency in analyzing training needs and evaluating program effectiveness.
A minimum of 5 years of experience in a training and development role within the luxury retail industry is required.
Bachelor's degree in Business, Human Resources, or a related field is preferred.
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Bottega Veneta fosters a culture of innovation and excellence, where creativity is celebrated and diversity is embraced. The brand is dedicated to creating an inclusive environment that encourages collaboration and professional growth. Employees are empowered to contribute their unique perspectives and are supported in their pursuit of career advancement.