Bottega Veneta Retail Trainer

Dubai • UAE

Tuesday, January 7, 2025

Bottega Veneta, a distinguished name in luxury fashion, is renowned for its innovative craftsmanship and inspiring individuality. Established in 1966 and rooted in Italian culture, the brand maintains a global outlook while being part of the Kering Group, a leader in luxury with a commitment to fostering talent and diversity.

1. Implement training initiatives ensuring consistent execution in Middle East stores.
2. Support the Retail Training Manager in deploying corporate training courses and modules, including product, retail skills, and customer service training, as well as mystery shopping monitoring.
3. Conduct induction sessions for all new hires, both retail and head office.
4. Review and manage training materials to ensure alignment with HQ standards and adapt them to local markets as necessary.
5. Support the Retail Career Program for Brand Ambassadors and Styling Advisors, delivering training to ensure individual development and empowerment.
6. Deliver focused training sessions for stores based on local needs, with an emphasis on brand, products, selling, customer service, and CRM topics.
7. Manage training logistics, including material preparation, classroom settings, venue rental, and IT equipment.
8. Promote and follow-up on digital training platforms, monitoring the usage of training materials.
9. Develop follow-up tools for participants and conduct on-the-job checks, regularly gathering feedback.
10. Support and coach retail management in delivering constructive training feedback and actions.
11. Conduct regular store visits to understand training needs, address quick wins, and share best practices.
12. Consolidate and update training databases, including attendance, participant names, training dates, programs, records, and evaluations.
13. Conduct training-related reports for key stakeholders.
14. Work with the Retail Training Manager and local HR and Retail Managers to understand and identify retail teams' training needs.
15. Complete the annual training schedule monthly according to field visits and in-depth observation and discussions with teams.
16. Proactively analyze local markets' training needs and develop training plans and localization of training programs and execution.

1. 3 to 5 years of training experience, preferably in the retail industry or a consultancy company with exposure to facilitation and content development.

1. Inspiring, adaptable, energetic, and passionate.
2. Excellent communication and organizational skills.
3. Strong time and task management skills, with the ability to work independently.
4. Proactive team player with a problem-solving attitude.
5. Fluency in English; Arabic is a plus.
6. Proficiency in MS Office functionalities and e-learning platforms.

3 to 5 years of training experience, preferably in the retail industry or a consultancy company with exposure to facilitation and content development.

Joining the Kering Group offers endless possibilities for learning and growth, with a commitment to fostering internal mobility and leadership skills in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce, believing that diversity in all its forms enriches the workplace. The company promotes an inclusive environment where talent is expressed individually and collectively, adapting to a changing world.