Bottega Veneta Retail Supervisor

Dallas • USA

Wednesday, January 22, 2025

Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its innovative craftsmanship and commitment to individuality. Established in 1966 in Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers a dynamic and inclusive work environment, fostering creativity and professional growth.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach and developing new clients via appointments and consignments.
2. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize each transaction and improve KPIs.
3. Establish and nurture strong relationships with clients, maintaining and updating client profile records.
4. Coach staff on the principles of the Client Journey, sharing feedback with management.
5. Perform daily Manager On Duty (MOD) shifts to ensure consistent client experience and staff support.
6. Educate team on product knowledge and selling skills using training resources.
7. Provide proactive ideas for management meetings.
8. Set priorities autonomously and manage time efficiently to accomplish tasks.
9. Perform operational functions including store opening and closing, register and back office procedures, and maintain visual standards.
10. Comply with all company policies and procedures.
11. Maintain an environment of fairness and respect for all associates.

1. 3 - 5 years of retail sales or management experience in a customer service-related field, preferably in a luxury environment.
2. Capacity to motivate and influence others through actions and examples.
3. Ability to consistently achieve and exceed sales goals and KPIs.
4. Strong work ethic, leadership skills, and team orientation.
5. Polished and well-groomed appearance.

1. Strong verbal and written communication skills.
2. Ability to build and maintain a loyal client following.
3. High energy level and team-oriented mindset.
4. Ability to be mobile on the sales floor for extended periods.
5. Availability for closing shifts, weekends, and holiday season work.

3 - 5 years of previous retail sales or management experience in a luxury or customer service-related field.

The position offers the opportunity to join a global luxury group with endless possibilities for learning and growth. Kering is committed to talent development and fostering internal mobility, providing a stimulating and fulfilling workplace environment.

Bottega Veneta, as part of the Kering Group, promotes a culture of creativity and individuality. The company values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. As an Equal Opportunity Employer, Bottega Veneta welcomes applications from all qualified candidates.