Bottega Veneta Retail Supervisor

Bottega Veneta, established in 1966, is renowned for its innovative craftsmanship and inspiring individuality. Rooted in Italian culture, the brand maintains a global outlook, offering exclusive products and fostering an inclusive environment.

1. Serve as a role model by meeting and exceeding monthly sales and KPI goals through client outreach.
2. Develop new clients via appointments and consignments, and inform clients of new collection deliveries and in-store events.
3. Utilize the Bottega Veneta Client Journey and selling techniques to maximize transactions and improve KPIs.
4. Establish and nurture strong relationships with clients and maintain client profile records.
5. Coach staff on the Client Journey principles and share feedback with management.
6. Perform daily Manager On Duty (MOD) shifts to ensure consistent client experience and staff support.
7. Educate team on product knowledge and selling skills using training resources.
8. Contribute ideas in management meetings and manage time efficiently in the store.
9. Perform operational functions including opening and closing the store, register, and back-office procedures.
10. Comply with all company policies and procedures.
11. Maintain a respectful and fair environment for all associates.

1. 3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.
2. Capacity to motivate and influence others.
3. Ability to achieve and exceed sales goals and KPIs.
4. Builds and maintains a loyal client following.
5. Exhibits a strong work ethic, leadership skills, and is team-oriented.
6. Strong verbal and written communication skills.
7. Maintains a polished and well-groomed appearance.

1. Leadership
2. Client relationship management
3. Sales techniques
4. Time management
5. Communication

3 - 5 years of previous retail sales or management experience in a customer service-related field, preferably in a luxury environment.

Salary range of $25.00-28.00/hr (plus overtime and commission eligibility).

Opportunity to join a global luxury group with possibilities to learn and grow. Commitment to fostering internal mobility and talent development.

Kering promotes a stimulating and fulfilling workplace environment, committed to diversity and equal opportunity. Located in Beverly Hills, the workplace is inclusive and encourages leadership skills.