Bottega Veneta Client Advisor

Santa Clara • USA

Thursday, February 27, 2025

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality with its innovative craftsmanship since 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta benefits from the resources and support of a leading global luxury conglomerate, offering employees unparalleled opportunities for growth and development within the luxury sector.

1. Achieve and surpass monthly sales targets and key performance indicators through client outreach and development of new clientele via appointments and consignments.
2. Inform clients of new collection deliveries, in-store events, and relevant brand initiatives.
3. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions, improve KPIs, and close sales.
4. Establish and nurture strong relationships with clients, maintaining and updating client profile records.
5. Maintain a high level of product knowledge on all collections using company-provided training resources.
6. Assist with store opening and closing procedures, including cycle counts and light cleaning duties.
7. Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.
8. Comply with all company policies and procedures.
9. Foster an environment of fairness, dignity, and respect among all associates.

1. 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
2. Ability to consistently achieve and exceed sales goals and KPIs.
3. Genuine interest in fashion and awareness of industry trends.
4. Strong work ethic, leadership skills, high energy level, and team orientation.
5. Polished and well-groomed appearance at all times.
6. Ability to be mobile on the sales floor for extended periods.
7. Availability to work a flexible schedule, including weekends and holidays.
8. Ability to climb ladders and lift packages weighing 5-8 lbs regularly.

1. Strong verbal and written communication skills.
2. Ability to build and maintain a loyal client following.
3. Proficiency in cross-selling, multiple selling, and upselling techniques.

1-2 years of experience in retail sales, preferably within a luxury environment.

Salary range of $20.00-22.00/hr, plus commission and overtime eligibility.

Comprehensive benefits package, including opportunities for talent development and internal mobility within the Kering Group.

Bottega Veneta fosters a stimulating and fulfilling workplace environment, promoting leadership skills and helping employees reach their full potential. As part of the Kering Group, the company is committed to building a diverse workforce, valuing diversity in all its forms, and providing equal opportunities for all employees.