Bottega Veneta Client Advisor

Beverly Hills • USA

Tuesday, January 14, 2025

Bottega Veneta, a distinguished name in luxury fashion, has been inspiring individuality through innovative craftsmanship since its inception in 1966. With its roots in Vicenza, Italy, the brand is deeply embedded in Italian culture while maintaining a global perspective. As part of the Kering Group, a global luxury conglomerate, Bottega Veneta offers an inclusive environment with exclusive products, fostering creativity and a unique aesthetic.

1. Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development of new client relationships via appointments and consignments.
2. Inform clients about new collection arrivals, in-store events, and relevant brand initiatives.
3. Utilize the Bottega Veneta Client Journey and other selling techniques to maximize transactions and improve sales metrics.
4. Establish and maintain strong client relationships, routinely updating client profile records.
5. Continuously seek and receive feedback from colleagues and management to maintain an open, learning attitude.
6. Maintain a high level of product knowledge on all collections using company-provided training resources.
7. Assist with basic store opening and closing procedures, including cycle counts and light cleaning duties.
8. Ensure visual standards are upheld, including merchandise presentation, signage, lighting, and general maintenance.
9. Comply with all company policies and procedures.
10. Foster an environment of fairness, dignity, and respect among all associates.

1. 1-2 years of retail sales experience in a customer service-related field, preferably within a luxury environment.
2. Ability to consistently achieve and exceed sales goals and KPIs.
3. Demonstrated ability to build and maintain a loyal client following.
4. Genuine interest in fashion and awareness of industry trends.
5. Strong work ethic, leadership skills, high energy level, and team orientation.
6. Excellent verbal and written communication skills.
7. Polished and well-groomed appearance at all times.
8. Luxury retail sales experience preferred.
9. Ability to be mobile on the sales floor for extended periods.
10. Availability to work closing shifts at least three times per week, including three Saturdays and two Sundays per month, annual inventory, and the entire holiday season.
11. Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.

1. Client relationship management
2. Sales and KPI achievement
3. Product knowledge
4. Communication
5. Team collaboration
6. Adaptability

1-2 years of retail sales experience in a customer service-related field, preferably within a luxury environment.

Salary range of $22.00-25.00/hr plus overtime eligibility.

Opportunity to join a global luxury group with endless possibilities for learning and growth. Commitment to talent development and fostering internal mobility.

Kering, the parent company of Bottega Veneta, is committed to building a diverse workforce. The company values diversity in all its forms, believing it enriches the workplace and opens up opportunities for talent expression. As an Equal Opportunity Employer, Kering welcomes applications from all qualified candidates, regardless of background.