Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in luxury fashion, is renowned for its innovative craftsmanship and commitment to individuality since its inception in 1966. Originating from Vicenza, Italy, the brand is deeply rooted in Italian culture while maintaining a global perspective. As part of the Kering Group, Bottega Veneta benefits from the expansive resources and opportunities of a leading global luxury conglomerate, dedicated to fostering talent and promoting internal mobility.
- Achieve and surpass monthly sales targets and Key Performance Indicators (KPIs) through client outreach and development of new clientele via appointments and consignments.
- Inform clients about new collection deliveries, in-store events, and relevant brand initiatives.
- Utilize the Bottega Veneta Client Journey and various selling techniques such as cross-selling and upselling to maximize transactions and improve KPIs.
- Establish and maintain strong relationships with clients, routinely updating client profile records.
- Continuously seek and receive feedback from colleagues and management to maintain an open, learning attitude.
- Sustain a high level of product knowledge on all collections using training resources provided by the company.
- Assist with basic store opening and closing procedures, including cycle counts and light cleaning duties, and maintain visual standards.
- Comply with all company policies and procedures.
- Foster an environment where all associates are treated with dignity and respect.
- 1-2 years of retail sales experience in a customer service-related field, preferably in a luxury environment.
- Ability to achieve and exceed sales goals and KPIs consistently.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership skills, high energy level, and team orientation.
- Polished and well-groomed appearance.
- Strong verbal and written communication skills.
- Ability to build and maintain a loyal client following.
- Capability to be mobile on the sales floor for extended periods.
- Ability to climb a ladder and lift packages weighing 5-8 lbs regularly.
1-2 years of previous retail sales experience in a customer service-related field, preferably within a luxury environment.
Joining Bottega Veneta offers the opportunity to be part of a global luxury group with endless possibilities for learning and growth. The company is committed to talent development and fostering internal mobility, promoting leadership skills and helping employees reach their full potential in a stimulating environment.
Bottega Veneta, as part of the Kering Group, is committed to building a diverse workforce. The brand values diversity in all its forms, believing it enriches the workplace and fosters adaptability in a changing world. The company promotes an inclusive environment where employees can express their talents individually and collectively.


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