Bottega Veneta Client Advisor
Bottega Veneta, a distinguished name in the luxury fashion industry, is renowned for its commitment to innovative craftsmanship and inspiring individuality since its inception in 1966. As part of the esteemed Kering Group, Bottega Veneta benefits from the global reach and resources of one of the world's leading luxury conglomerates. The brand, with its roots in Italian culture, offers an inclusive environment while delivering exclusive products, making it a unique and prestigious employer.
- Achieve and surpass monthly sales targets and key performance indicators through proactive client outreach and development.
- Utilize the Bottega Veneta Client Journey and advanced selling techniques to enhance transaction value and close sales.
- Cultivate and maintain robust relationships with clients, ensuring client profiles are consistently updated.
- Embrace a learning mindset by actively seeking feedback from peers and management.
- Maintain comprehensive product knowledge across all collections through company-provided training resources.
- Assist with store operations, including opening and closing procedures, visual merchandising, and general maintenance.
- Adhere to all company policies and procedures, fostering a respectful and equitable work environment.
- 1-2 years of retail sales experience in a customer service-oriented field, preferably within a luxury setting.
- Proven ability to meet and exceed sales goals and key performance indicators.
- Demonstrated ability to build and sustain a loyal client base.
- Genuine interest in fashion and awareness of industry trends.
- Strong work ethic, leadership qualities, high energy, and team-oriented mindset.
- Excellent verbal and written communication skills.
- Polished and professional appearance.
- Availability for closing shifts, weekends, and holiday seasons.
- Physical ability to be mobile on the sales floor and perform tasks such as climbing ladders and lifting packages.
- Advanced sales and client relationship management skills.
- Proficiency in cross-selling, multiple selling, and upselling techniques.
- Strong communication and interpersonal skills.
- Ability to maintain a high level of product knowledge.
- Capability to perform operational tasks and maintain visual standards.
1-2 years of experience in retail sales, preferably in a luxury environment.
Bottega Veneta offers a stimulating and fulfilling workplace environment with opportunities for talent development and internal mobility within the Kering Group.
Bottega Veneta, as part of the Kering Group, fosters a workplace culture that values diversity in all its forms, including gender, age, nationality, culture, religious beliefs, and sexual orientation. The company is committed to creating an inclusive environment where employees can express their talents and reach their full potential.