Prada Group IT Specialist

The Prada Group, a paragon of luxury and innovation since its inception in 1913, stands as a global leader in the high-end fashion industry. With a presence in over 45 countries, the Group encompasses renowned brands such as PRADA, Miu Miu, Church’s, and Car Shoe, employing a diverse workforce from over 100 nationalities. As part of this prestigious conglomerate, employees are immersed in a culture that values creativity, excellence, and diversity.

1. Participate in the planning and execution of IT projects in collaboration with various departments.
2. Provide IT support and manage the IT ticketing system for the Northern Europe head office.
3. Support and maintain IT hardware and custom software solutions.
4. Administer and monitor hardware, software, and peripheral devices.
5. Offer technical support for software applications and hardware systems.
6. Install, troubleshoot, and operate PCs, peripherals, and mobile devices in stores and the head office.
7. Ensure compliance with group IT guidelines and standards.
8. Create documentation and conduct user training sessions.

1. Completed training in IT specialist studies, IT management, computer science, or information management.
2. Experience in a retail organization is preferred.

1. Proficient in Microsoft Office applications and XStore.
2. Extensive knowledge of hardware and client operations in network environments.
3. Strong communication and user training skills.
4. Experience with remote analysis and troubleshooting.
5. Reliable, independent, and systematic work approach.
6. Willingness to travel and flexibility.
7. Basic knowledge of SAP for end-user support is desirable.

Experience in IT support, preferably within a retail organization, with a focus on hardware and software administration.

Degree or training in IT management, computer science, or information management.

The role offers the opportunity to work in a creative and international environment, fostering professional growth and development. The Prada Group is committed to an inclusive workplace, providing equal opportunities and valuing diversity.

The Prada Group fosters a creative and international work environment, driven by curiosity and a quest for excellence. The company values the talent and passion of its employees, promoting professional growth and inclusivity. Diversity is celebrated, ensuring a fair and respectful workplace for all.