Prada Group CRM Intern

The Prada Group, established in 1913 in Italy, is renowned for its tradition of excellence and innovative vision. As a leader in the luxury fashion industry, the Group encompasses iconic brands such as PRADA, Miu Miu, Church’s, Car Shoe, and Pasticceria Marchesi. Operating in over 45 countries and employing individuals from more than 100 nationalities, the Prada Group offers a dynamic and creative work environment that values talent and passion, fostering professional growth.

1. Support weekly and monthly CRM KPI tracking.
2. Assist in creating dashboards and performance summaries for retail teams.
3. Contribute to campaign analysis, including open rates and conversion rates, and highlight key insights.
4. Help organize personalized CRM campaigns, including targeting, content, and deployment.
5. Assist in preparing Clienteling toolkits for store teams.
6. Support the CRM Manager in coordinating initiatives such as retail events, gifting, and in-store animations.
7. Consolidate boutique feedback and contribute to sharing best practices across the network.
8. Assist in the implementation of client experiences, including client targeting and supplier coordination.
9. Help manage invoice follow-up and supplier communication.
10. Assist the CRM Manager in creating supplier profiles in internal tools.
11. Support purchase order creation and budget tracking.
12. Assist with loyalty-related orders, such as gifts and handwritten cards.
13. Coordinate internal validations and liaise with finance and procurement teams.

1. Smart and proactive mindset with adaptability to fast-paced environments.
2. Strong organizational and analytical skills.
3. Ability to provide tangible support from day one.
4. Excellent verbal and written communication skills.
5. Proficiency in Microsoft Excel and PowerPoint; familiarity with CRM tools is a plus.
6. Ability to manage multiple tasks and prioritize effectively.
7. Collaborative attitude and willingness to learn.
8. Fluency in English.

No specific experience required, but a proactive and adaptable mindset is essential.

The position offers the opportunity to work in a creative and international environment, contributing to professional growth and development.

The Prada Group fosters a culture of creativity and international collaboration, where curiosity and the pursuit of excellence drive success. The company values the talent and passion of its employees, encouraging professional growth and innovation.