Michael Kors Store Manager

Michael Kors is an American luxury fashion house known for accessible luxury in ready-to-wear, handbags, footwear and accessories. The brand is part of Capri Holdings, a global luxury group that also includes Versace and Jimmy Choo, and operates an international retail network that values strong customer service, brand storytelling and commercial leadership.

1. Lead, coach and develop a retail team to deliver an elevated client experience and meet store performance targets.
2. Recruit, hire and retain high-calibre retail talent while fostering a collaborative, fashion-forward store culture.
3. Manage day-to-day store operations to ensure operational excellence, compliance and visual standards.
4. Build and execute a strategic sales plan using business analytics to achieve productivity and revenue goals.
5. Drive foot traffic and brand awareness through local community engagement and events.
6. Maximise omnichannel revenue by leveraging available digital tools, POS and CRM systems to convert and retain clients.
7. Demonstrate flexibility and multitasking ability in a fast-paced retail environment while resolving operational and customer issues.

1. Minimum 2+ years of relevant Store Manager experience with demonstrated leadership in a retail environment.
2. Proven track record of achieving sales targets and managing store profitability (P&L accountability preferred).
3. Experience recruiting, developing and managing a high-performing retail team.
4. Strong customer service orientation with proven selling and styling ability; brand ambassador mentality.
5. Comfortable using retail technology and omnichannel sales tools to drive performance.

1. Omnichannel sales
2. Business analytics and sales planning
3. Performance management and team development
4. Talent acquisition and retention
5. Clienteling and customer experience
6. Inventory and operational processes
7. Retail POS and CRM systems

Minimum two years as a Store Manager or equivalent in fashion or specialty retail, with demonstrated experience driving sales, managing store operations and developing teams. Experience with omnichannel retailing and community-driven sales initiatives preferred.

High school diploma or equivalent required; Bachelor's degree in Business, Retail Management or Fashion preferred.

Cross-Brand Discount; Clothing allotment; Competitive paid time off; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Paid parental leave; 401(k) match.

The brand fosters a fast-paced, style-led retail culture that prizes entrepreneurship, client focus and commercial creativity. Associates are expected to be fashion-forward, client-obsessed and technologically comfortable, with opportunities for cross-brand mobility within the Capri Holdings portfolio.