Michael Kors Sales Supervisor

Michael Kors is a global luxury lifestyle brand known for sophisticated ready-to-wear, accessories and leather goods. The label operates within Capri Holdings, a multi-brand luxury group, and offers dynamic retail environments that prioritise brand presentation, client relationships and internal career mobility across sister houses.

1. Supervise daily store operations, including key opening and closing duties and adherence to operational procedures.
2. Drive individual and store sales through coaching, prioritising client experience and executing sales strategies.
3. Lead, mentor and develop the sales team to meet performance targets and deliver consistent clienteling standards.
4. Foster lasting customer relationships by maintaining product knowledge, advising on styling and promoting loyalty initiatives.
5. Support upper management with execution of visual merchandising, inventory control and multi‑tasked retail priorities.

1. Minimum 2+ years of relevant retail experience, preferably with supervisory responsibilities.
2. Demonstrable ability to lead and develop a retail sales team; strong coaching and mentoring skills.
3. Proven clienteling experience with a record of building and retaining customer relationships.
4. Energetic, brand‑aligned ambassador with an entrepreneurial mindset and enthusiasm for fashion.
5. Technologically literate with comfort using point‑of‑sale systems and digital client engagement tools.

1. Team leadership
2. Sales coaching
3. Clienteling
4. Opening and closing procedures
5. Customer relationship management
6. Visual merchandising
7. Point‑of‑sale (POS) systems proficiency

At least 2 years of hands‑on retail experience with demonstrated sales results and prior supervisory or lead responsibilities; luxury or premium brand experience is preferred.

High school diploma or equivalent; vocational training or coursework in retail, fashion or business is advantageous.

Cross‑Brand Discount; Flexible schedule; Internal mobility across Versace, Jimmy Choo and Michael Kors; Exclusive employee sales; Clothing allotment

Michael Kors retail teams operate in a fast‑paced, creative environment that rewards customer focus and commercial rigour. As part of Capri Holdings, the brand emphasises inclusivity, professional development and mobility across sister labels while championing diversity in the workplace.