Michael Kors Sales Supervisor

Michael Kors is a global luxury fashion brand renowned for accessible luxury in ready-to-wear, accessories and footwear. The label operates within Capri Holdings, a multinational luxury group that also includes Jimmy Choo and Versace, offering cross-brand mobility and a networked retail platform across premium labels.

1. Deliver an elevated customer experience to drive sales and loyalty across in-store and digital channels.
2. Perform key-holder duties including store opening and closing, cash handling and basic operational tasks with accuracy.
3. Coach and motivate the sales team to meet service standards, individual targets and visual merchandising expectations.
4. Build and maintain a client book through proactive clienteling, follow-up and relationship development.
5. Utilize omnichannel tools and technology to convert opportunities and drive traffic between online and store touchpoints.

1. Minimum 2+ years of relevant retail experience, ideally with supervisory or key-holder responsibilities.
2. Proven ability to deliver exceptional customer service and to build lasting client relationships.
3. Demonstrated leadership aptitude with experience coaching peers and driving team performance.
4. Flexible availability to work retail hours, including weekends and holidays, and to perform opening/closing shifts.
5. Comfortable using retail sales technology and omnichannel platforms to support sales and clienteling.

1. Clienteling
2. Omnichannel sales
3. Team leadership and coaching
4. Cash handling and store opening/closing procedures
5. Visual merchandising
6. Customer relationship management

At least 2 years of hands-on retail experience, preferably within fashion or luxury retail, with prior responsibility for sales performance and key-holder or supervisory duties.

High school diploma or equivalent; vocational training or coursework in fashion, retail or business is advantageous.

Cross-Brand Discount; Flexible schedule; Internal mobility across Capri Brands (Michael Kors, Jimmy Choo, Versace); Exclusive Employee Sales; Clothing Allotment

The brand fosters a fast-paced, customer-centric retail culture that prizes style, initiative and commercial acumen. Colleagues operate in collaborative store teams with strong emphasis on client relationships, omnichannel selling and internal career mobility across the Capri Holdings portfolio.