Michael Kors Sales Associate

Michael Kors is a global luxury fashion brand known for modern American sportswear, accessories and leather goods. The label operates within the Capri Holdings Limited group and maintains a network of retail boutiques and wholesale partners worldwide. As an employer in retail, Michael Kors emphasizes a design-led, client-centric approach and invests in retail training and professional development for store teams.

1. Meet and exceed individual and store sales goals through proactive selling and client engagement.
2. Deliver elevated customer service and build enduring client relationships using the client book and personalised follow-up.
3. Demonstrate deep product knowledge and advise clients on merchandise, fit and styling.
4. Execute sales transactions and Point-of-Sale (POS) procedures accurately, including register functions and related paperwork.
5. Manage after-sale details—shipping, alterations and special requests—to ensure complete client satisfaction.
6. Maintain store standards: keep the selling floor and stockroom organized, replenished and visually aligned with brand merchandising.
7. Participate in inventory counts, receiving, shipping protocols and all store operational processes.
8. Adhere to scheduled hours, time-and-attendance policies and participate in required training and team meetings.

1. Minimum 2 years of retail sales experience, preferably within fashion or luxury retail.
2. Demonstrated excellence in customer service and clienteling; ability to cultivate repeat clientele.
3. Strong product knowledge with a genuine interest in fashion trends and market dynamics.
4. Proficiency with Point-of-Sale systems and register operations; attention to detail in shipping/receiving paperwork.
5. Reliable schedule adherence and capacity to work retail hours typical of a part-time role (including weekends and holidays).

1. Customer service
2. Sales generation
3. Clienteling (client book management)
4. Product knowledge
5. Point-of-Sale
6. Register functions
7. Inventory management
8. Shipping and receiving paperwork
9. Visual merchandising

Minimum 2 years of retail sales experience, preferably in fashion or luxury retail.

High school diploma or equivalent; retail- or fashion-related coursework or certifications preferred.

Stores operate in a fast-paced, customer-centric retail environment that values polished presentation and elevated service. The parent company, Capri Holdings Limited, emphasises inclusivity, professional development and a collaborative team culture across its global brand portfolio.