Michael Kors Sales Associate

Michael Kors is a global luxury lifestyle brand offering ready-to-wear, accessories and footwear. The label operates within Capri Holdings, a multi-brand fashion group, and is recognised for accessible luxury, strong retail presence and a focus on contemporary design. As an employer, the brand emphasises performance-driven retail, visual standards and client-focused service.

1. Achieve and exceed individual and store sales targets through proactive client engagement and upselling.
2. Deliver elevated, personalised customer service and cultivate long-term client relationships via clienteling and a maintained client book.
3. Demonstrate comprehensive product knowledge and communicate merchandise value and features to clients.
4. Manage post-sale details including shipping, alterations and special client requests to ensure satisfaction.
5. Maintain sales floor and stockroom standards: merchandising, replenishment, organization and participation in inventories.
6. Execute Point-of-Sale transactions accurately and comply with all cash-handling, shipping/receiving and sales-related procedures.
7. Resolve client concerns promptly and professionally to preserve brand reputation and ensure repeat business.
8. Attend and participate in training, development sessions and store meetings as directed by management; adhere to scheduled hours and time-and-attendance policies.

1. Right to work in the United States.
2. Availability for flexible scheduling, including weekends, evenings and holiday periods.
3. Strong interpersonal and verbal communication skills with a client-first orientation.
4. Experience with cash handling and point-of-sale systems, with attention to accuracy and loss-prevention procedures.
5. Keen interest in fashion, market trends and the Michael Kors brand aesthetic.
6. Physical ability to stand for extended periods and to handle routine stock tasks (receiving, lifting boxes).

Previous retail sales experience is preferred; experience with luxury or premium brands and clienteling is advantageous.

High school diploma or equivalent required; additional retail, fashion or customer-service coursework is a plus.

The brand fosters a fast-paced, client-centric retail culture rooted in creativity and commercial excellence. As part of Capri Holdings, Michael Kors emphasises inclusivity and professional development within an international, fashion-driven environment.