Michael Kors Retail Sales Associate

Michael Kors is a global luxury lifestyle brand known for modern American sportswear, accessories and footwear. The brand operates within Capri Holdings Limited and maintains a strong international retail footprint. As an employer, Michael Kors emphasizes brand-driven retail excellence, customer service, and professional development across its stores and concessions.

1. Achieve and exceed individual sales targets through elevated levels of service and product expertise.
2. Develop and maintain lasting client relationships and proactively grow a repeat clientele using the client book.
3. Deliver exceptional customer service, manage client inquiries and resolve complaints to ensure satisfaction.
4. Demonstrate comprehensive product knowledge across merchandise categories and advise clients accordingly.
5. Close sales and oversee post‑sale details including shipping, alterations and special requests.
6. Operate Point‑of‑Sale systems and execute all relevant register functions accurately and in line with policy.
7. Maintain a well‑stocked, organized and visually appealing selling floor; assist with stockroom inventory and replenishment.
8. Assist with shipping/receiving procedures, paperwork and participate in inventory counts.
9. Adhere to company policies, time and attendance procedures, and participate in training and development activities.

1. Minimum two years of retail sales experience.
2. Proven track record of meeting sales targets and delivering high‑touch customer service.
3. Strong communication and interpersonal skills with a client‑focused mindset.
4. Ability to work a flexible retail schedule, including weekends and holidays.
5. Professional presentation and affinity for fashion and current market trends.

1. Point-of-Sale (POS) systems
2. Cash register operations
3. Client book management
4. Inventory management and participation in stock counts
5. Shipping and receiving procedures
6. Product merchandising and visual presentation
7. Customer service excellence

Minimum two years of retail experience; experience within luxury or premium fashion retail is preferred.

High school diploma or equivalent required; post-secondary study or retail/merchandising coursework preferred.

Michael Kors retail environments are fast‑paced, customer‑centric and brand-driven, with a focus on delivering a premium client experience. As part of Capri Holdings, the brand supports professional growth through training and fosters an inclusive workplace; recruiting materials note an equal employment and accessible hiring commitment.