Michael Kors Client Advisor

Michael Kors is a global luxury lifestyle brand known for accessible luxury in ready-to-wear, accessories and footwear. Operating within the Capri Holdings portfolio, the brand maintains an international retail network and emphasizes fashion-forward design, elevated customer service and professional development for store teams.

1. Achieve and exceed individual and store sales targets through proactive selling and clienteling.
2. Deliver an elevated level of customer service, build repeat clientele and maintain an up-to-date client book.
3. Demonstrate deep product knowledge across collections and advise clients on styling and merchandising.
4. Manage post-sale customer care including shipping, alterations and special requests to ensure satisfaction.
5. Execute Point-of-Sale (POS) and register functions accurately and comply with company cash-handling procedures.
6. Maintain the selling floor and stockroom: merchandising, replenishment, inventory control and participation in inventories.
7. Administer shipping and receiving protocols and related documentation in line with store procedures.
8. Attend and participate in training, meetings and development programs as directed by store management.

1. Proven ability to meet sales goals and deliver outstanding customer service.
2. Excellent verbal communication and interpersonal skills; comfortable building long-term client relationships.
3. Strong organizational skills with meticulous attention to detail for inventory, paperwork and follow-up.
4. Ability to work a flexible schedule including evenings, weekends and holidays as required by retail operations.
5. Authorization to work in the United States.

1. Clienteling / client book management
2. Point-of-Sale (POS) systems and register operations
3. Inventory management and stockroom operations
4. Shipping and receiving paperwork
5. Visual merchandising and floor replenishment
6. Sales techniques and objection handling

Previous retail or customer-facing sales experience is required; experience in luxury or fashion retail is preferred and will be considered an asset.

High school diploma or equivalent required; college coursework or credentials in fashion, retail or related fields preferred.

Michael Kors fosters a fast-paced, fashion-driven retail environment that values client service, commercial excellence and personal presentation. Teams are diverse and globally minded, with emphasis on professional development and in-store training guided by store leadership.