Michael Kors Assistant Store Manager
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About Michael Kors
Michael Kors is a global luxury lifestyle brand within Capri Holdings Limited, known for accessible American luxury across ready-to-wear, accessories and leather goods. The brand operates a global retail and wholesale network and invests in omnichannel retailing, creative merchandising and talent development, offering career mobility across sister labels within the group.
Michael Kors seeks an Assistant Store Manager in the Phoenix Metropolitan Area to lead retail operations, clienteling and omni‑channel sales.
Role & Responsibilities
- Deliver an elevated, personalised customer experience and drive store sales performance.
- Lead and execute opening and closing procedures, daily operational tasks and loss-prevention protocols.
- Coach, mentor and develop store team members to improve selling skills, product knowledge and service standards.
- Build and maintain a client book through proactive clienteling, follow-up and appointment setting.
- Drive omni‑channel sales by leveraging digital tools, click‑and‑collect and other integrated retail technologies.
- Maintain visual merchandising standards and assist with inventory control to support commercial objectives.
Qualifications
- Minimum 3+ years of relevant retail management experience.
- Proven ability to lead a sales team and deliver measurable results in a fast‑paced retail environment.
- Strong clienteling skills with a track record of building lasting customer relationships.
- Excellent communication, organisational and multitasking abilities.
- Flexibility to work retail hours, including weekends and holidays.
Skills
Experience
At least three years of progressive retail management experience, ideally within luxury or premium fashion, demonstrating team leadership, sales growth and client relationship development.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, fashion merchandising or a related field preferred.
Workplace
The role is situated in Phoenix, Arizona, USA.
Benefits
Cross-Brand Discount; Flexible schedule; Internal mobility across Jimmy Choo and Michael Kors; Exclusive Employee Sales; Clothing Allotment
Culture
Michael Kors fosters a fashion-forward, fast-paced retail culture that values elevated customer service, commercial acumen and creative presentation. As part of Capri Holdings, the brand emphasises internal mobility, professional development and collaboration across sister labels.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Michael Kors, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Assistant Manager», «Boutique Assistant Manager», «Deputy Store Manager», «Assistant Retail Manager», «Client Experience Assistant Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.