Chanel Supplier Data and Experience Manager

Chanel, a prestigious name in luxury fashion, operates under the aegis of its Global Corporate division, ensuring brand coherence across its Fashion, Fragrance & Beauty, and Watches & Fine Jewelry sectors worldwide. As a part of this illustrious conglomerate, Chanel offers a dynamic and innovative environment for professionals seeking to contribute to the legacy of an iconic brand.

1. Create and modify customer and supplier accounts in SAP FI/COUPA, ensuring data consistency across systems.
2. Communicate best practices for invoice documentation quality to streamline administrative processing.
3. Serve as the first level of internal control.
4. Manage daily operational tasks including creating and modifying customer and supplier profiles across Chanel entities.
5. Verify bank details with clients and suppliers, applying callback procedures using My Sis ID platform.
6. Ensure payment terms align with contractual conditions.
7. Maintain supplier database integrity, handling automatic maintenance results and daily SAP/COUPA rejections.
8. Update fiscal identifiers for accurate supplier recognition in invoice dematerialization tools and My Sis ID platform.
9. Ensure the dematerialization and quality of supplier-issued invoices.
10. Verify invoice flow quality and reception in Basware/Alusta/SAP tools.
11. Analyze and resolve supplier recognition errors and invoice rejections.
12. Handle ad-hoc support requests related to supplier activation or accounting feedback.
13. Continuously improve paper invoice management, transforming them into digital flows (Cloudscan).
14. Communicate P2P flow management best practices and internal control rules to external suppliers and internal teams.
15. Assist suppliers with COUPA digital forms and BASWARE invoice submissions (Smart Pdf).

1. Higher education in Commerce/Economics/Management (BTS and/or Master I or equivalent).
2. Previous experience in a similar role within a demanding and responsive environment, ideally in an international company's third-party accounting team.

1. Excellent communication skills for daily interaction with suppliers and internal Chanel services.
2. Rigorous, organized, proactive, with strong interpersonal skills and team spirit.
3. Proficiency in office tools, with SAP being advantageous.
4. Fluency in English for daily written communication and oral interactions.
5. Mandatory proficiency in French, with Italian being a plus.

A minimum of one year of experience in a similar role within a fast-paced, international environment.

Higher education in Commerce, Economics, or Management (BTS and/or Master I or equivalent).

Chanel offers a stimulating work environment with opportunities for professional growth and development within a globally recognized luxury brand.

Chanel fosters a culture of excellence, innovation, and collaboration, where employees are encouraged to contribute to the brand's legacy while developing their professional skills in a supportive and dynamic environment.