Chanel Stock Controller

Chanel is a globally recognised French luxury Maison renowned for haute couture, ready-to-wear, accessories and fragrances. As a privately held leader in fashion and beauty, Chanel operates flagship boutiques and concessions in premier retail destinations worldwide and upholds rigorous standards of craftsmanship, client service and brand stewardship.

1. Maintain accurate inventory through regular cycle counts, full stocktakes and reconciliation of discrepancies.
2. Receive, inspect and process incoming deliveries; verify quantities and quality against purchase orders and delivery documentation.
3. Manage stockroom organisation, ensuring stock is accessible, secure and catalogued according to Chanel standards.
4. Coordinate replenishment with sales teams and visual merchandising to ensure floor availability and rapid response to demand.
5. Operate stock management and ERP systems to record movements, adjustments and transfers; produce daily and ad-hoc inventory reports.
6. Investigate and resolve stock variances, liaising with loss-prevention and operations teams to implement corrective actions.
7. Support seasonal stock transitions, returns processing and inter-store transfers with precise documentation.
8. Train and supervise temporary or seasonal staff during peak periods to maintain inventory control procedures and data integrity.

1. Proven attention to detail and numerical accuracy in fast-paced retail environments.
2. Strong organisational skills with the ability to prioritise multiple tasks and maintain meticulous records.
3. Excellent interpersonal skills; able to collaborate with sales, visual merchandising and logistics stakeholders.
4. Physically capable of handling stock tasks (lifting, unpacking, extended periods standing).
5. Right to work in the UK and flexibility to work retail hours, including weekends and peak seasonal periods.
6. Discretion and professionalism appropriate to a luxury retail environment.

1. Inventory management
2. Cycle counting and stock reconciliation
3. Microsoft Excel
4. RF handheld scanners
5. ERP systems (e.g. SAP or JDA) — familiarity advantageous
6. Loss prevention and stock control procedures
7. Reporting and data entry accuracy

Typically 2+ years of hands-on stock control or inventory management experience within retail, preferably in luxury fashion or a premium department store setting; experience in high-volume boutique or Harrods-style environments is advantageous.

GCSEs or equivalent; A-levels or vocational qualification in logistics, retail operations or business administration desirable.

Chanel cultivates a culture of exacting standards, discretion and artisanship; teams operate with close attention to brand heritage while delivering exceptional client service. The workplace emphasizes collaboration across store, merchandising and operations functions and rewards precision, reliability and a polished customer-focused demeanour.