Chanel Fragrance & Beauty Sales Consultant

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Location
UK
└England
└London
Seniority
Entry-Level
Posted
Mar 16, 2026

About Chanel

Chanel is an independent, privately held French maison renowned for haute couture, ready-to-wear, accessories, fragrance and beauty. As a global luxury retailer, Chanel places exacting emphasis on craftsmanship, creativity and elevated client service across an international network of boutiques and prestige concessions.

Chanel is hiring a Fragrance & Beauty Sales Consultant in London (Boots Stratford) to provide luxury beauty consultations and drive sales.

Role & Responsibilities

  • Deliver exceptional, personalised client service that reflects Chanel’s luxury standards within the Boots Stratford environment.
  • Conduct bespoke fragrance and makeup consultations, including product recommendations, demonstrations and sampling.
  • Achieve and exceed individual and concession sales targets through consultative selling and clienteling.
  • Maintain Chanel merchandising, visual standards and stock presentation in line with brand guidelines and Boots policies.
  • Operate point-of-sale systems accurately, handle transactions and assist with stock replenishment and inventory control.
  • Support promotional activity and in-store events, and liaise with store management and Chanel retail leadership.

Qualifications

  • Previous retail experience in prestige beauty, cosmetics or fragrance preferred.
  • Proven track record of meeting or exceeding sales targets in a client-facing role.
  • Excellent interpersonal and verbal communication skills with a strong service orientation.
  • Right to work in the UK.
  • Flexible availability including weekends and peak retail periods.

Skills

Makeup application and colour consultation Fragrance consultation and layering techniques Clienteling and relationship management Visual merchandising and brand presentation Sales closing and upselling Cash handling and point-of-sale operations Inventory control and stock management

Experience

At least one year of hands-on retail experience in prestige beauty, cosmetics or fragrance is preferred, with demonstrable success against sales targets and experience in delivering one-to-one consultations.

Education

Secondary education completion; a vocational or beauty-related qualification (e.g., cosmetology or retail beauty certificate) is advantageous.

Workplace

This position is based in London, England, UK.

Culture

Chanel cultivates a culture of refinement, discipline and creativity, where meticulous attention to product knowledge and client service is paramount. The workplace emphasizes continual training, high standards of presentation and a collaborative approach to delivering a luxury retail experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fragrance & Beauty Advisor», «Beauty Consultant — Retail», «Fragrance Specialist», «Client Advisor, Beauty», «Makeup & Fragrance Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.