Celine Client Advisor

CELINE, a prestigious French fashion and leather goods couture house, is part of the renowned LVMH group. Known for its ambition to become one of the most iconic luxury brands globally, CELINE offers a dynamic and challenging environment for individuals passionate about luxury fashion and eager to contribute to its growth.

1. Achieve individual and store sales targets and consignment goals.
2. Utilize product knowledge to enhance sales, increasing both units sold per transaction and transaction value.
3. Comply with all company policies.
4. Collect and input relevant customer information into the database.
5. Promote store events through various communication channels including email, phone, and personalized notes.
6. Develop and maintain a comprehensive client book.
7. Follow up on client-related issues such as shipping and alterations.
8. Assist in maintaining store image and general housekeeping.
9. Support shipping, receiving, and inventory control as needed.

1. Minimum of 3 years of experience in a retail setting, with a focus on sales, preferably within the luxury sector.
2. Proficiency in computer use and ability to learn various software packages.

1. Strong client book management skills.
2. Desire to work in a sales-focused retail environment.
3. Passion for luxury products and an appreciation for design.
4. Tech-savvy with the ability to learn and use various software programs.
5. Customer-focused with a strong service orientation.
6. Ability to work a flexible schedule, including evenings, weekends, and holidays.

A minimum of 3 years in a retail setting, with a focus on sales, preferably within a luxury environment.

Business School, University degree, or equivalent experience.

CELINE offers an inclusive environment of mutual respect, welcoming diversity and ensuring all employees feel included, developed, and heard. The company is committed to preventing discrimination and providing equal opportunities to all applicants.

CELINE fosters a culture of inclusivity and respect, valuing diversity and ensuring that all employees feel heard and developed. As part of the LVMH group, CELINE offers a dynamic and challenging work environment for those passionate about luxury fashion.