Yves Saint Laurent Client Advisor
Saint Laurent, a distinguished name in the luxury fashion realm, was established in 1961 and is renowned for pioneering the prêt-à-porter movement with its iconic 'Rive Gauche' collection. As part of the prestigious Kering Group since 1999, Saint Laurent continues to define the pinnacle of luxury under the visionary leadership of Anthony Vaccarello. The brand's offerings encompass an exquisite range of women's and men's ready-to-wear, footwear, handbags, small leather goods, jewelry, and accessories, maintaining its legacy of sophistication and innovation.
- Deliver exceptional client and after-sales service to all visitors and clients.
- Engage passionately with clients, placing them at the center and anticipating their needs.
- Cultivate a strong client portfolio to drive proactive and sustainable business growth.
- Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
- Create personalized, versatile, and timeless fashion silhouettes for clients.
- Maintain a transparent and genuine rapport with clients, fostering unique connections.
- Communicate professionally and authentically with clients and colleagues.
- Utilize available tools effectively to maximize business opportunities.
- Support both front and back-of-house teams, enhancing overall team spirit.
- Adhere to company policies and operational procedures.
- Professional experience in high-quality service environments, such as fashion retail, customer service, or luxury hospitality.
- Personal taste and passion for fashion culture, with an ability to create personalized looks.
- Natural business mindset and entrepreneurial spirit.
- Open-mindedness and appreciation for audacity and authenticity.
- Strong team spirit to achieve common goals.
- Comfortable with technology and quick to learn new applications.
- Motivated to work in a fast-paced environment, with multitasking and prioritization skills.
- Proactive, enthusiastic, and problem-solving attitude.
- Excellent written, oral, and listening skills in English and the local language.
- Ability to embrace change as an opportunity for growth and development.
- Exceptional client service skills
- Strong communication abilities
- Proficiency in technology and applications
- Business acumen
- Team collaboration
- Problem-solving aptitude
- Multitasking and prioritization
- Adaptability to change
Experience in providing high-quality service in fashion retail, customer service, or luxury hospitality is preferred.
Saint Laurent offers a dynamic work environment that values diversity and inclusivity, providing opportunities for personal and professional growth.
Saint Laurent fosters a culture of audacity and authenticity, encouraging employees to express their talents and embrace change as a growth opportunity. As part of the Kering Group, the brand is committed to building a diverse workforce that enriches the workplace and enhances adaptability in a changing world.