Yves Saint Laurent Client Advisor

Madrid • Spain

Wednesday, March 26, 2025

Saint Laurent, a distinguished brand under the Kering Group, is renowned for its pioneering role in the luxury fashion industry. Established in 1961, it was the first couture house to introduce luxury prêt-à-porter with its iconic 'Rive Gauche' collection in 1966. This innovation marked a significant evolution in fashion, blending sophistication with accessibility. Today, under the creative direction of Anthony Vaccarello, Saint Laurent continues to lead the luxury market with its exquisite collections of ready-to-wear, accessories, and more.

1. Deliver exceptional client and after-sales service to all visitors and clients.
2. Engage passionately with clients, identifying their needs and anticipating future requests.
3. Develop a strong client portfolio to drive proactive and sustainable business growth.
4. Exceed individual sales and KPI targets through a business-oriented and entrepreneurial approach.
5. Create personalized, versatile, and timeless looks for clients, showcasing a passion for fashion culture.
6. Maintain a transparent and genuine attitude to build unique client connections.
7. Communicate professionally and authentically with clients and colleagues.
8. Utilize available tools effectively to maximize business opportunities.
9. Support front and back-of-house teams to enhance team spirit and achievements.
10. Adhere to all company policies and operational procedures.

1. Preferred experience in high-quality service environments such as fashion retail, customer service, or luxury hospitality.
2. Demonstrated personal taste and passion for fashion culture.
3. Natural business mindset and entrepreneurial spirit.
4. Open-mindedness and appreciation for a company that values audacity and authenticity.
5. Strong team spirit and collaborative approach.

1. Proficiency with tools and applications, with an ability to quickly learn new technologies.
2. Motivation to work in a fast-paced environment with multitasking and prioritization skills.
3. Proactive, enthusiastic, and problem-solving attitude.
4. Excellent written, oral, and listening skills in English and the local language.
5. Ability to embrace change as an opportunity for growth and development.

Experience in providing high-quality service focused on client expectations, preferably in fashion and accessory retail, customer service, or luxury hospitality.

Saint Laurent offers a dynamic work environment that values diversity in all its forms, fostering opportunities for individual and collective talent expression.

Saint Laurent is committed to cultivating a diverse workforce, believing that diversity in gender, age, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. This inclusive environment encourages talent expression and adaptability in a changing world.