Yves Saint Laurent Client Advisor

Saint Laurent is an iconic Parisian maison within the Kering luxury group, recognized for its modern, tailored aesthetic and high-end ready-to-wear, leather goods and accessories. The brand operates a global network of boutiques that combine atelier-level craftsmanship with a contemporary, fashion-forward sensibility, offering employees exposure to high-touch clienteling and elevated retail standards.

1. Deliver an exceptional, personalized client experience to all visitors and clients across in-store and after-sales interactions.
2. Build and cultivate a robust client portfolio through proactive outreach, follow-up and relationship management to generate repeat business.
3. Achieve and exceed individual sales targets and store KPIs through an entrepreneurial, business-minded approach.
4. Curate personalized looks and style recommendations that reflect the Maison’s aesthetic and clients’ preferences.
5. Use digital tools and point-of-sale systems to record client data, manage appointments and optimize commercial opportunities.
6. Collaborate with front- and back-of-house teams to ensure smooth operations, seamless client journeys and a strong team spirit.
7. Adhere strictly to company policies, visual and operational standards, and brand service protocols.

1. Proven experience in a client-facing role in luxury retail, fashion & accessories, high-end customer service or luxury hospitality preferred.
2. Demonstrable passion for fashion, styling and creating personalized client silhouettes.
3. Entrepreneurial mindset with a clear focus on commercial performance and KPI achievement.
4. Excellent interpersonal, written and verbal communication skills in English; additional languages are an asset.
5. Comfortable using retail applications and digital clienteling tools; quick to adapt to new technology.
6. Strong team spirit, proactive problem-solving attitude and ability to work in a fast-paced retail environment.

1. Clienteling
2. Personal styling and wardrobe curation
3. Portfolio development and client acquisition
4. KPI-driven sales
5. After-sales service and relationship management
6. Digital literacy with point-of-sale and retail applications
7. Professional verbal and written communication

Preferred background in luxury retail, fashion accessories or luxury hospitality with demonstrable client-facing service experience; specific years of experience are not required but previous boutique or high-touch service roles are advantageous.

High school diploma or equivalent; vocational training or certifications in fashion, retail or customer service preferred.

Saint Laurent boutiques maintain a highly professional, design-led environment that values discretion, creativity and impeccable client service. Teams operate collaboratively within a fast-paced retail setting and the Maison emphasizes inclusivity and equal opportunity, welcoming diverse backgrounds and perspectives.