Watchfinder & Co. Sales Advisor

New York City • USA

Tuesday, April 8, 2025

Watchfinder & Co, a subsidiary of Richemont, is a preeminent authority in the realm of preowned luxury watches, renowned for its expertise in buying, servicing, selling, and part-exchanging timepieces. With its origins in the UK nearly two decades ago, Watchfinder has expanded its global footprint with operations in France, the USA, Switzerland, and Hong Kong SAR. As part of the Richemont family, Watchfinder benefits from the conglomerate's commitment to diversity, inclusion, and excellence, fostering a dynamic and innovative work environment.

1. Provide personalized customer experiences to clients and stakeholders.
2. Exceed client expectations through innovative service delivery.
3. Introduce clients to Watchfinder's services, including part-exchange, ensuring a high-quality experience.
4. Develop personal clientele through effective selling skills and proactive client outreach.
5. Maintain comprehensive knowledge of Watchfinder's history, services, products, and partnerships.
6. Act as a brand ambassador both inside and outside the boutique.
7. Ensure the boutique adheres to global operating standards.
8. Collaborate with the boutique team to support overall organization.
9. Lead the appraisal process for timepieces involved in part-exchange, ensuring accurate process adherence.

1. Background in sales or hospitality preferred.
2. Strong team player mindset.
3. Excellent communication skills with the ability to develop strong networks.
4. Curious, resourceful, and capable of independent work.
5. Result-oriented and driven.
6. Accountable and reliable.
7. Organized and disciplined with the ability to handle diverse tasks.
8. Understanding of client satisfaction and luxury experience.
9. Open and outgoing personality.
10. Eagerness to learn and grow.
11. Creative, curious, and versatile with good interpersonal skills.

1. Exceptional communication and networking abilities.
2. Strong organizational and multitasking skills.
3. Proficiency in client relationship management.
4. Ability to work independently and as part of a team.
5. Strong sense of etiquette and human behavior.
6. Creative problem-solving skills.

Experience in sales or hospitality is preferred, demonstrating a strong ability to engage with clients and stakeholders effectively.

Expected salary range: $25 - $29 per hour, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including medical, dental, and vision coverage, health savings and flexible spending accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Richemont and Watchfinder embrace a culture of diversity, inclusion, and continuous evolution, fostering a community where creativity and knowledge thrive. The company prioritizes employee well-being and encourages a work-life balance, offering opportunities for personal and professional growth within a supportive and dynamic environment.