Watchfinder & Co. Jobs

The International Dispatch Assistant at Watchfinder & Co. will manage deliveries from the headquarters to international stores, ensuring timely and careful dispatch of luxury watches. The role involves maintaining accurate records, communicating with international stores, and conducting quality control checks. Candidates should possess strong organizational and customer service skills, with experience in logistics or supply chain operations.

The Watch Technician position at Richemont in Fort Worth, TX, involves preparing watches for sale, requiring meticulous attention to detail and technical expertise. Responsibilities include disassembling and assembling watches, adjusting and fitting parts, and conducting quality control tests. The role demands strong organizational skills and the ability to work collaboratively in a team. Richemont offers a competitive compensation package and a supportive work environment that values diversity and employee well-being.

Watchfinder & Co seeks a Sales Advisor for its Bicester Village boutique. The role involves delivering exceptional customer service, achieving sales targets, and maintaining client relationships in a luxury retail environment. Ideal candidates will possess strong communication skills and a passion for luxury watches.

The Dispatch Assistant at Watchfinder will be responsible for managing all shipments from the Leeds office, ensuring efficient dispatch of luxury watches. This role requires meticulous attention to detail and strong communication skills to maintain high standards of service and quality control.

Watchfinder & Co. seeks a Purchasing Support Coordinator in New York to manage the client journey for selling pre-owned luxury watches. The role involves guiding sellers through inspection and authentication, coordinating with various teams to ensure accurate and timely offers, and maintaining compliance with KYV legislation. The ideal candidate will have at least 2 years of customer-facing experience, strong communication skills, and an interest in luxury watches.

Watchfinder & Co. is seeking a Voice of Customer Manager to lead the design and execution of its VoC strategy, transforming customer feedback into actionable insights. This role, based in West Malling, Kent, requires a data-driven professional with experience in managing VoC programs and utilizing customer feedback platforms. The successful candidate will collaborate with various teams to optimize customer journeys and foster a culture of continuous improvement.

The CRM Manager at Watchfinder in Kings Hill, Kent, will spearhead the CRM strategy, focusing on customer engagement and retention. This role involves leading a team, executing lifecycle email campaigns, and ensuring compliance with data protection regulations. Ideal candidates will have 4-5 years of CRM experience and strong leadership skills.

The Aftercare Advisor at Watchfinder in New York plays a pivotal role in ensuring customer satisfaction by managing service inquiries, warranty claims, and aftersales queries. This position requires strong communication skills and a proactive approach to problem-solving, fostering customer loyalty and enhancing the overall experience. The role involves collaboration with service centers and cross-functional teams to resolve complex issues efficiently.

The Client Care Advisor at Watchfinder plays a crucial role in delivering exceptional customer service, acting as the first point of contact for service-related inquiries. This position requires effective communication, empathy, and the ability to manage multiple tasks in a fast-paced environment. The role involves collaboration with various teams to ensure customer satisfaction and loyalty.

Watchfinder seeks a skilled Watchmaker in Fort Worth to service luxury watches in a state-of-the-art facility. The role involves diagnosing, repairing, and testing timepieces from over fifty brands, ensuring precision and quality. Ideal candidates will have experience with ETA calibres and luxury brands like Rolex. Richemont offers a competitive benefits package and a supportive, inclusive workplace culture.

WATCHFINDER seeks a Sales Advisor for its new boutique in La Vallée Village. The role involves delivering exceptional customer experiences, achieving sales targets, and acting as a brand ambassador. Candidates should have sales or hospitality experience, strong communication skills, and a passion for luxury retail.

Watchfinder is seeking a meticulous Stock Controller in Serris, responsible for ensuring precise stock management and efficient product movement. The role demands strong organizational skills and the ability to multitask in a dynamic luxury retail environment. Ideal candidates will have 2 to 5 years of relevant experience and a passion for horology.

The Senior Sales Advisor at Watchfinder in La Vallée Village plays a pivotal role in achieving store objectives with a high degree of autonomy. This position requires exceptional customer service skills, attention to detail, and the ability to coach and support sales teams. Ideal candidates will have experience in sales or hospitality and possess strong organizational and interpersonal skills.