Watchfinder & Co. Sales Advisor

London • UK

Monday, February 3, 2025

Watchfinder, a distinguished name in the luxury watch retail sector, is renowned for its commitment to excellence and innovation. As part of the Richemont Group, Watchfinder benefits from the heritage and prestige of a global luxury conglomerate, offering unparalleled opportunities for career growth and development. The company prides itself on fostering a familial atmosphere where employees are valued and encouraged to excel.

1. Welcome and engage customers visiting the boutique, ensuring a warm and informative introduction to the brand's culture.
2. Manage the entire sales process, from initial appointments and viewings to final purchases and aftersales care, ensuring a seamless customer journey.
3. Develop and maintain a robust client base through proactive outreach and effective use of CRM tools.
4. Adhere to security protocols to safeguard the boutique's inventory.
5. Collaborate with colleagues to achieve sales targets and enhance store performance.
6. Maintain the boutique's presentation to the highest standards, ensuring an immaculate environment for customers.
7. Share knowledge and experiences with team members to foster collective growth.

1. Previous experience in luxury retail, boutique, automotive, or real estate sales.
2. Proven track record of meeting sales targets and KPIs.
3. Strong communication skills, with proficiency in handling inquiries via phone and email.

1. Professional selling and negotiation skills.
2. Exceptional interpersonal abilities.
3. Capacity to absorb and apply technical information.
4. Excellent problem-solving capabilities.
5. Strong organizational skills with the ability to prioritize tasks.
6. Reliability and excellent time management.

Candidates should possess prior experience in customer-facing roles within luxury retail or related industries, demonstrating a successful history of sales and client relationship management.

Competitive salary with an attractive commission structure.

The role offers a comprehensive benefits package, including private healthcare and dental, a competitive pension scheme, 24 days of holiday plus time off in lieu for bank holidays, a holiday scheme with increasing annual leave, a season ticket loan, a cycle-to-work scheme, an employee assistance program, and extensive group discounts.

Watchfinder cultivates a supportive and inclusive workplace culture that emphasizes personal growth and development. Employees are encouraged to pursue career advancement within a company that values innovation and teamwork. The organization is characterized by a familial atmosphere, where collaboration and mutual support are paramount.