Tiffany & Co. Waitstaff Captain

New York • USA

Thursday, January 30, 2025

Tiffany & Co., a revered name in luxury, is part of the LVMH Group, a global leader in high-quality products. Renowned for its exquisite jewelry and unparalleled craftsmanship, Tiffany & Co. offers a unique opportunity for professionals to thrive in an environment that values creativity, innovation, and excellence. As an employer, Tiffany & Co. is committed to fostering a culture of inclusivity and professional growth, ensuring that each team member is empowered to contribute to the brand's storied legacy.

1. Deliver exceptional client experiences and hospitality from the start of the Tiffany journey, ensuring outstanding service throughout the visit.
2. Anticipate client needs by learning preferences and collaborating with client advisors to offer tailored food and beverage choices.
3. Prepare and serve petits fours and a variety of hot and cold beverages, including specialty drinks.
4. Coordinate daily activities of the waitstaff team, ensuring operational efficiency in hospitality areas.
5. Maintain readiness of hospitality spaces, equipment, and supplies to accommodate unexpected requests.
6. Assist in ordering, receiving, and distributing necessary supplies.
7. Support the team in facilitating seamless and elevated client experiences during appointments and daily operations.
8. Maintain the general upkeep and appearance of hospitality-related areas within the store.
9. Coordinate hospitality supply inventory, including replenishment needs and optimal storage organization.
10. Engage clients by storytelling and sharing key historical and brand-related information.
11. Uphold Tiffany’s cultural values, projecting an approachable and professional image.

1. At least two years of experience as a waiter or in a similar role within the hospitality industry.
2. Previous experience in luxury retail or the service industry is advantageous.
3. Authorization to work in the United States.

1. Exceptional verbal and interpersonal communication skills.
2. Strong computer skills and proficiency in technology.
3. Ability to work retail store hours, including nights, weekends, and holidays.
4. Willingness to travel for special events and training.
5. Ability to handle sensitive matters with efficiency and discretion.
6. Excellent organizational and time management skills.
7. Detail-oriented and highly organized.
8. Flexibility to perform different tasks based on day-to-day business needs.
9. Experience in luxury hospitality industries, such as restaurants, hotels, retail, or security.
10. Ability to work with VIP clients.
11. Entrepreneurial mindset, flexibility, and independence.
12. Strong commitment to fostering a team environment and collaboration.
13. Sense of urgency and ability to prioritize effectively.

Minimum of 3 years in a related field, with a preference for luxury hospitality or retail experience.

The hiring range for this position is $33.66 - $45.54 per hour, dependent upon candidates' relevant skills and experience.

Comprehensive benefits package including health, dental, and vision insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture that blends tradition with innovation, fostering an environment where creativity and collaboration are paramount. The company values diversity and inclusivity, ensuring that every team member feels valued and empowered to contribute to the brand's legacy. The workplace is dynamic and fast-paced, offering opportunities for professional growth and development.