Tiffany & Co. Technical Services Senior Analyst

Tiffany & Co., a distinguished name in luxury jewelry, operates under the esteemed LVMH conglomerate, renowned for its commitment to excellence and innovation in the luxury sector. As an employer, Tiffany & Co. offers a dynamic environment where tradition meets modernity, fostering a culture of creativity and excellence.

1. Oversee the delivery of infrastructure technology, including network routers, switches, firewalls, retail servers, and point-of-sale systems.
2. Manage procurement, staging, implementation, and change processes for retail technology at new store sites, expansions, and relocations.
3. Coordinate with cross-functional departments to ensure successful project execution and service delivery across the Americas.
4. Provide escalation support for open incident and problem tickets, coordinating with IT teams and vendors as necessary.
5. Maintain documentation repository with IT standards for implementation and usage across the Information Technology Department.

1. Minimum 10 years of experience in project and/or IT support services, including project activities.
2. 2+ years of experience with network administration, particularly Cisco/Meraki.
3. Ability to build and maintain business partnerships.
4. Strong analytical, problem-solving, and project management skills.
5. Excellent interpersonal, written, and oral communication skills.

1. Proficiency in Cisco/Meraki switching, routing, and wireless technologies.
2. Experience with circuit installation, IP addressing, and mid-level cabling.
3. Strong presentation skills.
4. Familiarity with Windows 10, Office Suite, and virtualization technology.
5. Experience with Active Directory and user/endpoint management.

A minimum of 10 years in project management and IT support services, with a focus on network administration.

Bachelor's degree in IT or equivalent certifications preferred.

The hiring range for this position is $101,000 to $137,000, dependent on the candidate's relevant skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. prides itself on a culture that values creativity, innovation, and excellence. The company fosters an environment where employees are encouraged to push boundaries and redefine luxury.