Tiffany & Co.

Team Manager

Tiffany & Co. is a renowned luxury jewelry brand known for its extraordinary jewels, exceptional craftsmanship, and commitment to corporate sustainability. The company values its rich heritage while embracing change and innovation. Tiffany & Co. is dedicated to delivering exceptional client experiences and upholding the highest standards in the industry.

1. Coach, guide, and support sales and operations to meet or exceed commercial and profitability targets.
2. Lead the team to deliver extraordinary client experiences in collaboration with the Store Director.
3. Cultivate an entrepreneurial spirit and deliver excellence in all activities.
4. Achieve and exceed sales targets and KPIs.
5. Manage and motivate the team to achieve store sales targets.
6. Drive client development activities and manage client relationships.
7. Execute a client-centric approach and optimize hospitality and store amenities.
8. Attract, hire, and retain top talent to foster high performance.
9. Train, coach, and provide feedback to improve team engagement and performance.
10. Champion operational efficiency and ensure compliance with internal control procedures.

1. Minimum of 3 years of retail or luxury retail store management experience.
2. Proven track record in sales generation and achieving sales results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint, client tracking systems, and POS systems.
5. Ability to work in various roles based on business needs.

1. Sales leadership
2. Client relationship management
3. Team management
4. Operational efficiency
5. Proficiency in Microsoft Office and POS systems

Minimum of 5 years of relevant experience.

A college/university degree is preferred. A graduate gemologist degree or previous Gemological Institute of America (GIA) coursework is also preferred.

The hiring range for this position is between $80,000 - $115,000, with eligibility for sales commission.

Accommodations are available for applicants with disabilities throughout the hiring process.

Tiffany & Co. fosters a workplace where individual differences are recognized, appreciated, and respected. The company is committed to creating a diverse and inclusive environment.