Tiffany & Co.

Team Manager

Tiffany & Co. is a renowned luxury jewelry and specialty retailer known for its exquisite craftsmanship and iconic designs. The company is committed to delivering exceptional client experiences and upholding the highest standards of quality and service.

1. Coach, guide, and support sales and operations teams to meet or exceed commercial and profitability targets.
2. Build a climate of service excellence and lead the team to deliver extraordinary client experiences.
3. Deepen client relationships to achieve or exceed sales targets and KPIs.
4. Manage and motivate the team to consistently achieve store commercial targets.
5. Drive client development activities to cultivate new and existing clients.
6. Lead, model, and coach based on client feedback to elevate the Tiffany Experience.
7. Provide management presence on the sales floor, ensuring client experience expectations are met.
8. Attract, hire, and retain top talent to cultivate a high-performance climate.
9. Train, coach, and provide feedback to improve team engagement and performance.
10. Ensure exceptional operational support to drive sales and service.
11. Manage efficient back-of-house operations and ensure compliance with procedures.

1. Minimum of 3 years of retail or luxury retail store management experience or relevant customer-related experience.
2. Proven track record in sales generation and achieving commercial results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Proven ability to develop new opportunities and maintain client relationships.
5. Proficiency with Microsoft Office, Word, Excel, Outlook, Visio, PowerPoint, client tracking systems, and POS system.
6. Authorization to work in the United States.

1. Strong leadership and coaching abilities.
2. Excellent client relationship management.
3. Operational efficiency and effectiveness.
4. Entrepreneurial spirit and creativity.

Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.

A college/university degree is desired.

The hiring range for this position is $76,500 - $108,000, depending on relevant skills and experience.

The company fosters a dynamic and inclusive environment, encouraging an entrepreneurial spirit and creativity. The Tucson location offers a unique opportunity to engage with a diverse clientele and deliver exceptional service.