Tiffany & Co. Team Manager

Santa Clara • USA

Monday, September 8, 2025

Tiffany & Co., a distinguished name in luxury jewelry, is part of the LVMH Group, a global leader in luxury goods. As an employer, Tiffany & Co. is renowned for its commitment to excellence, innovation, and the cultivation of a dynamic and inclusive workplace. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and craftsmanship.

1. Lead and support the sales, operations, and security teams to achieve commercial targets and enhance the Tiffany store experience.
2. Oversee store operations in the absence of the Director, ensuring seamless functionality and client satisfaction.
3. Foster a service excellence climate, guiding the team to deliver extraordinary client experiences.
4. Cultivate client relationships to meet or exceed sales targets and key performance indicators.
5. Drive client development activities to expand and maintain the client base.
6. Provide management presence on the sales floor, coaching the team to uphold Tiffany's client experience standards.
7. Optimize hospitality and store amenities to create unique client experiences.
8. Attract, hire, and retain top talent, fostering a high-performance and inclusive environment.
9. Ensure operational efficiency and compliance with internal control procedures.

1. Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.
2. Proven sales generation track record and commercial results management.
3. Flexibility to work non-traditional hours, including weekends and holidays.
4. Proficiency in Microsoft Office and client tracking systems.

1. Leadership and team management
2. Client relationship development
3. Sales and target achievement
4. Operational efficiency management
5. Proficiency in Microsoft Office and POS systems

Minimum of 3 years in retail or luxury retail store management or relevant customer-related experience.

College or university degree desired.

The hiring range for this position is $110,500 to $156,000, dependent on skills and experience.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Tiffany & Co. fosters a culture of excellence, creativity, and innovation, where employees are encouraged to embody the brand's core values and contribute to a legacy of luxury and craftsmanship. The workplace is dynamic and inclusive, prioritizing diversity and the growth of its people.