Tiffany & Co. Team Manager

Perth • Australia

Tuesday, July 8, 2025

Tiffany & Co., a storied name in luxury since 1837, is renowned for its exquisite craftsmanship and iconic designs that have shaped the world of style and romance. As part of the prestigious LVMH group, Tiffany & Co. upholds the highest standards of quality across its nearly 300 global boutiques, offering unparalleled opportunities for career advancement within the luxury sector.

1. Ensure the store exceeds sales and profitability targets while delivering exceptional customer service.
2. Lead, develop, and support staff to achieve individual sales plans with a focus on client development.
3. Build and nurture relationships with internal and external clients through meaningful outreach.
4. Support the Store Manager in organizing and hosting client events.
5. Create exceptional client experiences, consistently going above and beyond expectations.
6. Become proficient in product and sales training modules.
7. Assist in supervising, developing, and training designated staff and supervisors.
8. Participate in recruitment and onboarding of new employees.
9. Perform key-holder responsibilities, including opening and closing the store.

1. Minimum three years of supervisory or management experience.
2. Sound sales experience in retail or related customer-focused industries such as hospitality, events, or banking.
3. Proven track record in sales generation and achieving sales targets.
4. Experience working towards targets and KPIs.
5. Event organization experience is advantageous.
6. Ability to inspire trust, integrity, and professionalism among clients and staff.
7. Adaptability to work in a fast-paced, dynamic environment.
8. Flexibility to work various roles as needed, including sales floor and operations.
9. Willingness to work non-traditional hours, including nights, weekends, and holidays.

1. Leadership and team management
2. Client relationship building
3. Sales and target achievement
4. Event organization
5. Product and sales training expertise
6. Professionalism and integrity
7. Adaptability and flexibility

Minimum of three years in a supervisory or management role, with a strong background in sales and customer service.

Generous salary and bonus incentives, employee discounts, milestone gifts, and a culture focused on well-being, innovation, and growth. Opportunities for career advancement within LVMH, continuous training, and mentoring from experienced management.

Tiffany & Co. fosters a high-performing, caring, and dynamic team environment, with a culture that emphasizes well-being, innovation, and growth. As part of the LVMH group, employees are encouraged to pursue endless career opportunities and benefit from continuous training and development.