Tiffany & Co. Team Manager

New York USA

Friday, February 7, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. As an employer, Tiffany & Co. offers a dynamic environment where creativity and entrepreneurial spirit are highly valued, fostering a culture of inclusivity and growth.

1. Lead and support the sales, operations, and security teams to achieve commercial targets and enhance the Tiffany store experience.
2. Act as the store overseer in the absence of the Director, ensuring seamless operations and client satisfaction.
3. Cultivate an environment of service excellence, inspiring the team to deliver extraordinary client experiences.
4. Develop and maintain client relationships to meet or exceed sales and product category targets.
5. Drive client development activities and manage client relationships personally.
6. Optimize hospitality and store amenities to create unique client experiences.
7. Attract, hire, and retain top talent, fostering a high-performance culture.
8. Provide continuous training and feedback to improve team engagement and performance.
9. Ensure operational efficiency and compliance with internal control procedures.

1. Minimum of 3 years of experience in retail or luxury retail store management or relevant customer-related experience.
2. Proven track record in sales generation and achieving commercial results.
3. Flexibility to work non-traditional hours, including nights, weekends, and holidays.
4. Authorization to work in the United States.

1. Strong leadership and team management skills.
2. Excellent client relationship management abilities.
3. Proficiency in Microsoft Office and client tracking systems.
4. Ability to work in various roles based on business needs.

A minimum of 3 years in retail or luxury retail store management or relevant customer-related experience is required.

A college or university degree is desired.

Compensation for this role ranges from $102,000 to $120,000.

The role offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Tiffany & Co. embodies a culture of elegance and innovation, where employees are encouraged to cultivate an entrepreneurial spirit and deliver excellence. The company values diversity and inclusivity, fostering an environment where people who like people thrive.