Tiffany & Co. Team Manager

London • UK

Thursday, February 19, 2026

Tiffany & Co., a distinguished name in luxury jewelry, is part of the LVMH Group, a global leader in high-quality products. Known for its timeless elegance and exceptional craftsmanship, Tiffany & Co. offers a unique work environment where creativity and innovation are celebrated. Employees at Tiffany & Co. are part of a legacy that spans over a century, contributing to the brand's continued success and global prestige.

1. Drive team accountability in delivering exceptional service and achieving store KPIs, including sales and client experience.
2. Demonstrate an entrepreneurial mindset and strategic vision focused on sales, client, and team development.
3. Lead by example and actively coach the team on the sales floor, fostering professional growth.
4. Possess deep market insights and cultivate a strong community network to enhance client experience.
5. Support store opening and closing procedures, workforce planning, and ensure compliance with Tiffany & LVMH procedures.
6. Create an inclusive and supportive team environment, emphasizing that people make the difference.
7. Inspire clients and teams through authentic brand storytelling, conveying Tiffany’s legacy and integrity.
8. Ensure Client Advisors develop and assess client development strategies.
9. Empower the team to reach their potential, exercise resilience, and celebrate innovation.
10. Propose solutions to store leadership, support team adoption of new tools and systems.
11. Collaborate with headquarters on testing, feedback, and deployment of new tools.

1. Minimum 3 years of experience in retail or luxury retail, or relevant client-related experience such as hospitality.
2. Proven track record in achieving sales results and cultivating relationships with a diverse client base.
3. Experienced in deploying sales strategies and clienteling initiatives.
4. Passion for luxury retail.
5. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
6. Must have authorization to work in the United Kingdom.

1. Strong interpersonal and communication skills.
2. Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
3. Ability to lead and motivate a team.
4. Strategic thinking and problem-solving skills.
5. Ability to adapt behavior and implement feedback.

Minimum of 3 years in retail or luxury retail, or relevant client-related experience such as hospitality.

A college/university degree preferred. Graduate Gemologist degree or previous Gemological Institute of America (GIA) coursework is preferred.

Tiffany & Co. offers comprehensive benefits, including global benefits like adoption and surrogacy assistance, parental leave, and programs supporting mental, emotional, physical, and financial well-being. Competitive pay, medical, dental, and eyecare, pension plans, paid time off, and other meaningful employee offerings are also provided.

Tiffany & Co. fosters a culture of diversity, equity, inclusion, and belonging, emphasizing the importance of creativity, perspective, and lived experience. The company is committed to creating an inclusive jewelry industry that empowers people of all backgrounds to reach new heights.