Tiffany & Co. Team Manager

Houston • USA

Monday, January 27, 2025

Tiffany & Co., a distinguished name in the luxury jewelry sector, is renowned for its timeless elegance and unparalleled craftsmanship. As part of the esteemed LVMH group, Tiffany & Co. benefits from the global prestige and innovative spirit of one of the world's leading luxury conglomerates. The brand is committed to fostering a dynamic and inclusive workplace, where creativity and excellence are at the forefront of its operations.

1. Lead and support the sales, operations, and security teams to achieve or surpass commercial targets and enhance the Tiffany store experience.
2. Oversee store operations in the absence of the Director, ensuring seamless functionality and exceptional client service.
3. Cultivate and maintain strong relationships with internal and external clients, acting as a mentor and coach to team members.
4. Drive client development activities to expand and deepen client relationships, achieving sales and product category targets.
5. Model and coach team members to deliver the Tiffany Experience, optimizing hospitality and store amenities.
6. Attract, hire, and retain top talent, fostering a high-performance and inclusive environment.
7. Ensure operational excellence by managing efficient back-of-house operations and compliance with internal control procedures.

1. Minimum of 3 years of experience in retail or luxury retail store management, or relevant customer-related experience such as hospitality.
2. Proven track record in sales generation and achieving commercial results.
3. Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
4. Authorization to work in the United States.

1. Strong leadership and team management skills.
2. Excellent client relationship management abilities.
3. Proficiency in Microsoft Office Suite and Point of Sales (POS) systems.
4. Ability to adapt to various roles based on business needs.

Minimum of 5 years in a relevant field, with a focus on retail or luxury retail management.

A college or university degree is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Tiffany & Co. prides itself on a culture of excellence, creativity, and inclusivity. The brand encourages an entrepreneurial spirit and values diversity, fostering an environment where employees are empowered to innovate and excel. As part of the LVMH group, Tiffany & Co. offers opportunities for growth and development within a global luxury network.